Job Description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!
Salary Range $82,000.00 - $131,500.00
Overview
The Facilities Superintendent provides direct supervision, and coordination of Facilities in assigned areas for custodial services, with oversite of physical plant, and grounds activities to support the maintenance of university buildings. The Facilities Superintendent directs and inspires custodial teams providing cleaning and maintenance services and coordinates these services with internal and external customers and service providers. Develops procedures and processes to continually improve service and quality with regular customer contact to identify needs. The Facilities Superintendent plans, organizes, and follows up on all work unit repairs, renovations, and trade projects. Facilities Superintendents are integral to the Facilities teams delivering Construction and Renovation projects in their respective areas. As individuals who are keenly aware and responsible for all Facilities activities, they work closely with Project Managers as members of the Project Team. They serve as the main point of communication between building users and the project team to discuss facilities schedules, occupant issues, and to raise any potential problems on the project. The Facilities Superintendent participates in turning over the completed project to Facilities Operations and assists in verifying that the punch list has been completed. Knowledge of facilities management, including exposure to building systems, HVAC, plumbing, and/or electrical trades, is essential for this position.
Required Skills and Abilities
1. Proven ability to manage and coordinate activities of staff engaged in planning and scheduling of custodial, maintenance, and repair work. Experience with performance feedback to direct customer-focused teams providing cleaning and maintenance services.
2. Knowledge of facilities management, including exposure to custodial green cleaning practices, building systems, HVAC, plumbing, and/or electrical.
3. Well-developed critical thinking skills and the ability to utilize sound independent judgment to resolve issues and rapidly respond to emergent situations. Well-developed oral and written communication skills, including the ability to interact effectively, positively, and respectfully with a diverse population.
4. Proven ability to maintain, manage, and prepare scheduling, word processing, and spreadsheet documents and reports. Excellent verbal and written communication skills and proficiency in Microsoft Office and Zoom.
5. Ability to work irregular hours (as the job mandates), including response to emergencies, and for special events such as move-in, move-out, commissioning, start-ups, commencement, reunions, etc.
Preferred Skills and Abilities
Building management experience; Experience supervising unionized employees; experience with systems such as Microsoft Office, Zoom, Workday, SAP, or PeopleSoft applications. Experience in an academic institution, research, or medical facilities setting.
Principal Responsibilities
1. Supervises the day-to-day custodial and/or maintenance operations of a unit, department, or school building within the University. 2. Participates in the development and implementation of policies and procedures for building maintenance and security develops preventative maintenance schedules. 3. Conducts building safety inspections ensuring that protection and safety systems are in operational order and comply with safety codes; oversees the installation and modification of safety and protection equipment and systems as needed. 4. Determines staff assignments, tool and equipment requirements, and procedures for projects and work requests. 5. Plans, estimates, coordinates, and follows-up on repairs, renovations, and trade projects. 6. Coordinates activities for service response with various trades; ensures timely delivery and completion of service work in assigned buildings and surrounding areas. 7. Provides direction and guidance to building occupants and service responders in both routine and emergency situations. 8. Communicates information on the adequacy of safety and protection programs and the need to improve these programs to the facilities department. 9. Interacts with internal contacts to provide guidance on building safety policies, discuss code violations and resolutions, and discuss maintenance and renovation projects. 10. Interacts with outside contacts to discuss maintenance, renovation and construction plans, and to obtain information on fire and safety regulations. 11. Manages a staff of nonexempt employees. 12. May perform other duties as assigned. Required Education and Experience Bachelor's Degree. Seven years of related work experience or an equivalent combination of education and trades-related experience.
Job Posting Date 10/21/2025
Job Category Manager
Bargaining Unit NON
Compensation Grade Administration & Operations
Compensation Grade Profile Manager; Program Leader (25)
Time Type Full time
Duration Type Staff
Work Model
Location 219 Prospect Street, New Haven, Connecticut
Background Check Requirements
All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.
Health Requirements
Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.
Posting Disclaimer
Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions.
The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.
The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
Inquiries concerning may be referred to the Office of Institutional Equity and Accessibility (OIEA).
Note
Yale University is a tobacco-free campus.

Skills Required