Job Description

The Facilities Manager will be responsible for leading the Burns & McDonnell Kansas City World Headquarters property management team and managing the operation and maintenance of the buildings and facilities. This person will be responsible for assessing the current operation, team, personnel, structure, performance and model for property management, maintenance and facilities management. Following the assessment, the TITLE will be responsible for defining and recommending the future state model, including defining a business case, cost/benefit assessment, and execution plan. Once approved, the TITLE will be responsible for executing the transition to the future state solution, and managing the operation, team performance and continuous improvements on an ongoing basis.

• Oversee and lead a team of project managers, building maintenance technicians, and 3rd party contractors to lead property management of ~1.1 million square feet of multi-building corporate headquarters.
• Strategize with management for solutions, project planning, capital improvements, budgeting, staffing, and emergency response.
• Be available and respond to after-hours or weekend building alarms, emergencies, weather, and project requirements.
• Track and resolve all building, grounds, and maintenance issues. Review and approve the operating budgets for the building that are submitted annually to the building owners.
• Ensure compliance with all safety and security protocols as they relate to safe and acceptable practices in the office, including but not limited to vendor management, maintenance operations, parking, furniture, required postings etc.
• Work closely with internal partners such as Security, Procurement, Insurance, Finance, Health & Safety, Human Resources, Communications, Events and Corporate Marketing.
• Monitor HQ leases, tenant obligations and landlord requests.

Provide reports as needed to the Managing Director, Corporate Facilities, and Real Estate and other corporate leadership as required.

• Collaborate with Accounting to set up and track the assets, capital expenditure budgets and actuals, and operating budget and actuals.

Monitor and maintain staffing levels, staffing loading, staffing assignments, retention, and recruiting to meet project requirements while maintaining billable goals.
Assign work and review staff performance to ensure quality and efficient, cost-effective utilization of staff.

• Serve as the technical advisor, providing senior level input, evaluation and guidance on issues.

Develop and implement process and procedure improvements to ensure maximum efficiencies and accuracy.

• Support and assist in the development of a department business plan.
• Determine departmental objectives and requirements, organize projects and develop standards and guidelines.
• Attend project meetings when requested by division.
• Responsible for the recruitment, development, training, and retention of staff.
• Responsible for conducting performance evaluations for department staff.
• Provide leadership, guidance, and instruction to the department.
• Responsible for interpreting the organization's policies, purposes, and goals to staff.
• Responsible for overall QA/QC process adherence.
• Enforce compliance with company and site safety policies.
• Performs other duties as assigned
• Complies with all policies and standards.

Qualifications

• Bachelor Degree in business, engineering, facilities management, construction, real estate, or related field from an accredited program
• Strong leadership and related experience in property management, and interior construction management, including 8 years related experience in design and interior construction management required.
• 10 years or more project management experience in the architecture, interior design, construction industry and negotiating leases preferred.
• Advanced knowledge of building codes, ADA requirements etc. and LEED building certification process and requirements.

Experience managing corporate buildings and facilities.

• Broad knowledge of commercial construction, supporting disciplines, HVAC systems, plumbing, mechanical, electrical systems, backup power systems (UPS, ATS, Generator), utilities, lighting, structured parking, landscaping, locks, building access controls systems, and commercial property management best practices.
• Proficiency in cost analysis, budgeting, negotiations and vendor management.
• Ability to review construction documents and specifications.
• Proven ability to develop working relationships with internal clients.
• Excellent oral and written communication skills and interpersonal skills. Must have the ability to clearly and effectively present complex information to all levels of employees and management.
• Strong analytical and problem-solving skills, especially in the area of contract (lease) reviews and facilitating those discussions.
• Strong analytical and problem-solving skissl, especially in the area of contract (lease) reviews and facilitating those discussions.
• Proficiency in the use of preventative maintenance software systems.
• Proficient in Microsoft Office Suite.

EEO/Disabled/Veterans

Skills Required