Job Description

Now Offering Daily Pay *
We are seeking a dynamic, proactive individual that is self-motivated and seeking long term growth potential as a Facilities Dispatcher at The Fountains Resort!
What will I be doing?
As a Facilities Dispatcher, you would be responsible for performing your position's responsibilities and driving company success through performing the following tasks to the highest standards.
Your duties include, but not limited to:

• Receives incoming work requests via telephone, email, radio, or Asgard.
• Dispatches work requests to facilities team members.
• Tracks work order requests for timely completion.
• Conducts follow-up calls to members, owners, and guests regarding submitted work requests.
• Enters all work request information into Asgard, allocating time and parts.
• Assigns radio and telephones to team members and retrieves at the end of shift.
• Reviews daily time sheets and enters all tasks performed.
• Responds by email to housekeeping requests when work is completed.
• Provides office support to managerial staff and generate reports as requested.
• Focuses on the productivity and efficiency of the team completing work orders.
• Communicates with supervisors on workloads and special tasks by other departments.
• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

What we are looking for...
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth! At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Dispatch or equivalent experience
• A minimum of one (1) years of administrative experience in related field required.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Computer proficiency in Microsoft Word, Excel and Outlook.
• Excellent customer service skills.
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a cooperative working relation.
• Able to use good judgment; work independently, with minimal direction.
• Strong analytical and problem solving skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Performs well with frequent interruptions and/or distractions.

Why you will like working here:

• Recognition Programs and Rewards
• Travel Discounts Program
• 401(k) program with company match.
• Paid time off and Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Paid Parental Leave
• Numerous learning and advancement opportunities
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Your duties include, but not limited to:

• Receives incoming work requests via telephone, email, radio, or Asgard.
• Dispatches work requests to facilities team members.
• Tracks work order requests for timely completion.
• Conducts follow-up calls to members, owners, and guests regarding submitted work requests.
• Enters all work request information into Asgard, allocating time and parts.
• Assigns radio and telephones to team members and retrieves at the end of shift.
• Reviews daily time sheets and enters all tasks performed.
• Responds by email to housekeeping requests when work is completed.
• Provides office support to managerial staff and generate reports as requested.
• Focuses on the productivity and efficiency of the team completing work orders.
• Communicates with supervisors on workloads and special tasks by other departments.
• Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

What we are looking for...
Hilton Grand Vacations is an authority in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth! At the core of our company's success are our Team Members. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

• Dispatch or equivalent experience
• A minimum of one (1) years of administrative experience in related field required.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Computer proficiency in Microsoft Word, Excel and Outlook.
• Excellent customer service skills.
• Proficient in time management; the ability to organize and manage multiple priorities.
• Ability to take initiative and effectively adapt to changes.
• Recognizes an emergency situation and takes appropriate action.
• Able to establish and maintain a cooperative working relation.
• Able to use good judgment; work independently, with minimal direction.
• Strong analytical and problem solving skills.
• Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
• Performs well with frequent interruptions and/or distractions.

Why you will like working here:

• Recognition Programs and Rewards
• Travel Discounts Program
• 401(k) program with company match.
• Paid time off and Paid Sick Days
• Employee stock purchase program
• Tuition reimbursement programs
• Paid Parental Leave
• Numerous learning and advancement opportunities
• And more!

Skills Required