Job Description

About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.
About You and The Role
The role of Facilities Coordinator is to ensure the success of Zipline's Engineering, Operations and Manufacturing teams by maximizing facility up-time, safety, productivity, comfort, and cleanliness. You will assist with facilities management and administration and supervise external contracts and vendors. Our ideal candidate plays a critical role in maintaining our company's culture by prioritizing the employee and visitor experience at our offices. If you are an organized self-starter who proactively recognizes problems and works collaboratively to solve them, then this could be the role for you!
Please note that this is an onsite role in South San Francisco with occasional travel to Half Moon Bay.
What You'll Do

• Directly manage and coordinate building technicians (where applicable) and external vendors to ensure effective facilities operation including but not limited to catering, valet services, beverage and snack supply, vendor payment and reconciliation via financial and procurement systems
• Provide comprehensive facilities, repairs, and maintenance support for our logistics operations. This should include full interior and exterior building systems as well as grounds maintenance and upkeep
• Assess our current and future facilities and infrastructure needs. This evaluation should include identifying risks, evaluating alternatives, and recommending mitigations and improvements, such as preventive and corrective maintenance programs
• Implement, manage, and oversee facilities, grounds maintenance, and custodial service contracts with a strong focus on cost control, service quality, and key performance indicators
• Coordinate materials, equipment, and services required for the repair, maintenance, and upgrade of building systems and site infrastructure
• Supervise Hazardous Materials and Hazardous Waste compliance programs in accordance with all applicable regulations and safety standards
• Manage, prioritize, and troubleshoot facilities repairs to ensure timely resolution while maintaining the highest levels of safety, quality, reliability, and sustainability
• Partner with external consultants, contractors, and firms to support capital improvement projects and imperatives for new and existing facilities
• Organize, maintain, and update projects, drawings, permits, records, and other facilities-related documentation with a high level of accuracy, proactively seeking out information to ensure completeness
• Be able to provide remote support of Zipline Facilities outside of California as well as our test sites. Coordinate materials, equipment, and services required for the repair, maintenance, and upgrade of building systems and site infrastructure

What You'll Bring

• 5+ years of facilities management experience in light industrial, commercial, aviation / drone, or retail environments, including hands-on experience with facility capital improvement projects
• Demonstrated ability to prioritize effectively and manage time in a fast-paced, multi-site or operationally complex environment
• Strong verbal and written communication skills, with the ability to interact professionally with internal stakeholders, vendors, and external partners
• Highly organized with strong attention to detail and the ability to manage multiple concurrent tasks and projects
• Proven ability to proactively address maintenance issues, emergencies, and other facilities-related challenges
• Ability to work independently with minimal guidance while ensuring timely and successful completion of assigned tasks and initiatives
• High level of professionalism with a strong sense of urgency and accountability
• Intermediate to advanced proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
• Proficiency with collaboration and productivity tools such as Slack, Google Workspace / Suite, Jira and equivalent systems
• Flexible and adaptable, with the ability to manage and respond effectively to change.
• Ability to travel up to 10% as required.

The starting cash range for this role is $120,000 - $140,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Skills Required