Job Description

Overview:

IST Management is seeking a reliable, customer focused Facilities Coordinator for the Norwalk team! The Facilities Coordinator will serve as the primary contact for both internal and external customers seeking support and information, and will be responsible for all office facility activities at the site office location. Additionally, the Facilities Coordinator will supervise vendors, contractors, and third parties performing office related duties at the location. Ideal candidates will have prior facilities experience, possess high customer service standards, are self-led, and willing to train as necessary. Prior relevant supervisor experience is a plus.

Who We Are

In business since 1997 with over 1,800 employees, IST Management is a business process outsourcing company with operations in over 38 cities across the U.S.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

You can check out istmanagement.com for more info on us!

Benefits Include:

Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 paid holidays, Identity Theft Protection, and Bonus Incentives.

Hourly Compensation:

$20.00-20.50 USD, depending on experience

Schedule:

Monday-Friday (8:00am-5:00pm)


Responsibilities:

Responsibilities for the Facilities Coordinator role include:

Services Coordination

Manage all incoming, and outgoing shipments, including delivering shipments + Assist in boxing up and labeling boxes prior to the shipment
Daily building, kitchen plumbing, lighting and conference room checks + Re-arrange conference rooms as needed upon request
+ Deliver water for meetings
Office/workstation clean-out and reset for exiting, and incoming employees Back up on-site manager and staff as needed

Facilities Maintenance

Create building work orders for issues on-site, ie: ballast changes, hvac changes and monitor the situation, etc. Change broken light-bulbs, repair chairs, hang pictures, fix outlets, and fix cubicles and bulletin boards; Picture and whiteboard hanging + Periodic painting
Manage facilities e-mail and respond to every request Bulk trash pick-up, order dumpster get rid of a dumpsters worth of trash in a day Enforce fire procedures during alarms, and ready if needed for a real world situation Monitor vendors like electricians, plumbers, major repairs, and installations + Escort vendors on-site that need certain access to the building

General:

Weekly check on First Aid kits and restock all kits as needed Responsible for back-up keys to desks, and cabinets. Uses Locksmith vendor as needed Clean all refrigerators monthly Monitor building storage and organize as needed Other tasks as assigned by manager
Qualifications:

Qualifications for the Facilities Coordinator role include:

High school diploma or equivalent; Associates degree a plus

Experience:

+ 2 years of facilities/office management experience
+ Facilities Management Professional (FMP) or Certified Facility Manager (CFM) designation a plus. An uncertified hire would be expected to earn at least one designation within 2 years
+ Prior experience in managing and/or negotiating lease, vendor, and small construction and other legal contracts preferred
+ Knowledge of electronic work order programs, SAP system.
+ Experienced in managing overall maintenance of mechanical, electrical, and plumbing building systems

General:

+ Professional appearance and demeanor
+ Good listener with strong verbal and written communication skills
+ Proficiency in MS Office, creating/maintaining spreadsheets, and basic financial analysis
+ Focused on problem solving while having a great customer service and "team" attitude
+ Ability to build strong internal and external relationships with building management, coworkers, and vendors
+ Ability to meet employer's attendance policy
+ Highly organized and ability to manage multiple projects simultaneously
- Work independently without regular direct supervision
- Strong follow up skills to ensure successful project completion
- Expectation to gain strong understanding and application of company policies
- Ability to meet employer's attendance policy

A valid driver's license and/or reliable transportation to and from work Willingness to cross-train for other job functions


IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.