Job Description

:
ABM is a leading provider of integrated facility solutions that keep workplaces, campuses, airports, and commercial spaces running smoothly and sustainably. We deliver services like janitorial, engineering, energy management, HVAC, electrical, parking, and more-helping organizations improve health, productivity, and efficiency across their facilities.
Pay: $110,000.00 annually
The pay listed is the salaried rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data. Benefit Information
ABM offers a comprehensive benefits package. For details, visit: ABM 2025 Employee Benefits | Staff and Management Team Members
The Facility Administrator provides on-site support to the Johnson & Johnson Site FM Lead, acting as a key liaison for facilities-related matters. This role ensures smooth operations across the assigned building portfolio, coordinates special events, manages employee perk programs, and collaborates with internal departments and external vendors to deliver high-quality service.
Responsibilities include:

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Act as liaison for Johnson & Johnson representatives on facilities-related issues; investigate and coordinate responses for problems, complaints, emergencies, and special events.
• Assist with site inspections within the assigned building portfolio.
• Manage special events in support of J&J Site FM Lead.
• Oversee Employee Perk programs (Commutifi, Eat Club, Uber, ChargePoint) and maintain perk program database for new hires and terminations.
• Manage and update Facilities SharePoint site.
• Collaborate with departments (IT, Security, Food Services, etc.) to meet operational needs.
• Submit work requests and track to completion; monitor SLA adherence by IFM suppliers.
• Coordinate with onsite and regional Facilities teams to enhance service quality and client partnership.
• Support space management activities, including CAFM updates and Moves, Adds, Changes.
• Work closely with CBRE/ESFM/Allied teams to manage service requests and communicate effectively with end users.
• Promote strong safety culture and ensure compliance with PPE and safe movement practices.

Minimum Requirements

• At least 2-4 years of experience supervising employees or coordinating facilities operations.
• Experience with facilities management or commercial cleaning industry is a plus.
• Strong organizational, multi-tasking, and prioritization skills.
• MS Office proficiency required; SharePoint and CAFM experience preferred.
• Excellent interpersonal and communication skills.
• High School Diploma or GED required; college degree preferred.
• Valid Driver's License and satisfactory driving record (if applicable).

EEO Statement:
ABM is an Equal Opportunity Employer (M/F/Vet/Disability/Gender Identity/Sexual Orientation).

Skills Required