Job Description

Who We Are:

Chevy Chase Eye Design is a primary community destination for all vision care and eyewear needs, and we're in search of a warm, friendly person to join our team. Our Optical Frame Gallery is looking for someone to provide exceptional service to customers seeking vision solutions and stylish eyewear.

What You'll Do:

As an Eyewear Specialist, you will play a key role in helping clients choose the right frames and lenses based on their prescription, lifestyle, and fashion preferences. You'll represent our practice by greeting with a warm welcome, immediately offering help, and telling them what to expect from our eyewear shopping experience. This role is ideal for individuals who enjoy working in a fast-paced retail environment, have a keen eye for detail, and are committed to helping people see and look their best. A strong sense of style, excellent communication skills, and a passion for customer service are essential for success in this role. Prior experience in optical retail or a related field is preferred. Join our team and make a difference in the lives of our customers by helping them find eyewear that enhances both their vision and their personal style. As an Eyewear Specialist you will also:

Take and record measurements, adjust or fit eyewear correctly, and ensure finished eyewear meets standards and patient requirements Explore the needs and priorities of customers by asking open ended questions. Review prescriptions, identify special needs, and consult with optometrists and partner with management as needed Custom fit glasses and precisely inspect eyewear; and reinforce patients' final selection Educate customers on lens types, coatings, and frame materials, as well as assist with adjustments and minor repairs using appropriate tools Anticipate problems, explore underlying reasons for patients' issues, and develop long-term solutions to problems You may also be involved in processing insurance claims and handling point-of-sale transactions. Maintain the visual presentation of the eyewear displays, managing inventory, and staying up to date with the latest trends in eyewear fashion and optical technology Answer phone calls and assist with scheduling appointments as needed.

Skills & Qualifications We're Looking for:

Thorough and detail oriented Good at multitasking and able to handle fast-paced, high-volume environments Embraces new technology and change Strong customer service and retail skills Solid communicator, listener, and team player Basic math skills American Board of Opticianry (ABO) certified, optical dispensing experience preferred, not required Knowledge of current optical frame styles and trends (Have worked with luxury eyewear brands is a PLUS) High School graduate or GED equivalent
Job Type: Part-time

Pay: $20.00 per hour

Benefits:

Flexible schedule
Work Location: In person