After 90 days of employment, you are eligible for benefits including: 1 week paid vacation time + 2 personal days, 6 paid annual holidays, free eye exams, medical and dental insurance, discounts on eyewear, a free pair of glasses on your birthday, and a matching 401(k) after 6 months of employment.
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Are you looking for an exciting, stimulating, team-oriented position with room for growth and advancement? Join our eye care team and help us give each patient an unmatched experience while improving their vision and overall eye health. Our office is looking for a cheerful someone with a background in customer service to support our communications team!
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We are seeking a reliable, enthusiastic individual who wants a career in patient care. Must be confident, friendly and able to multitask with great attention to detail in an exciting, fast-paced environment. We are an independently owned private practice in West Lawrence specializing in eye health for all ages with an immediate full-time opportunity.
Essential Duties
Greet patients: Must start each patient experience off with a positive greeting and welcoming energy
Answer phones in a cheerful & helpful manner
Verify current insurance information as well as demographic information for each scheduled patient
Prepare daily paperwork for scheduled patients
Take ownership of the schedule - (reminder calls, keeping the cancellation list updated, etc.)
Assist with light cleaning
Other duties as needed - we are a small office with a tight-knit team, so there are lots of additional things you're welcome to learn as you express interest in them!
Job Requirements
Education/Experience - High school diploma or equivalent
Sales, hospitality, customer service, and/or service industry experience is a plus
The right applicant will:
Have exceptional customer service skills
Possess strong communication and advanced computer skills
Feel confident learning new computer systems
Be able to multitask in a lively, fast paced environment
Be adaptable to changes
Be dependable and punctual
Be team oriented and solution focused
Have the desire and ability to work with people of all ages and demographics
Have a positive demeanor and truly enjoy a patient-facing position
Be able to work Monday through Friday and the 2nd Saturday morning of every month.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid sick time
Paid time off
Paid training
Vision insurance
Work Location: In person
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