Now Hiring: Masters of Multitasking & Customer-Charm Wizards
About the Role
Do you thrive in fast-paced environments? Do you enjoy the smell of motor oil in the morning? Do you have the rare ability to smile while explaining why a customer really does need that air filter. If so, welcome to the
Express Lane
, the pit stop where routine maintenance meets controlled chaos.
We're looking for a
Service Advisor
who can keep things moving smoothly, keep customers happy, and avoid being run over by overly-enthusiastic drivers entering the lane.
What You'll Do
Greet customers with the confidence of someone who knows exactly where the air filter lives
Decode vague customer descriptions like "It's making a thingy noise"
Write repair orders with accuracy, speed
Communicate with technicians without yelling
Up-sell maintenance services politely*--not like a used-car infomercial Keep customers updated so they don't peek around corners
Maintain an above-average caffeine level to survive the morning rush
Qualifications
Previous service advisor experience is great, but if you've survived retail, fast food, or toddlers--you're halfway there
Excellent communication skills
Ability to multitask while remaining calm and pretending you're not multitasking
Basic understanding of vehicle maintenance
Computer skills--yes, clicking really fast counts
Valid driver's license and the ability to park straighter than most customers
What We Offer
Competitive pay + bonuses for being awesome
Health, dental, and vision (we care about your well-being
Paid time off for when you need a break from oil changes and humanity
Employee discounts on parts, service, and maybe even that Jeep you've been eyeballing
A team that supports you, laughs with you, and occasionally steals your pens
Schedule
Full-time, weekends will be required
* A fast-paced Express Lane environment where time moves 2x faster than normal
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