Job Description

EXPO


Plan and manage the order flow


Make sure all orders are prepared in time


Ensure all orders are complete and accurate


Assist and manage the final preparation of different food and dishes


Control and oversee dishes before they leave the kitchen window


Ensure adherence to all relevant quality and sanitation rules and regulations


Provide assistance in cleaning activities: tables, food trays, silverware, and plateware


Serve as a contact point for the kitchen and guests


Take care of guests with special needs and requests


Ensure excellent guest service


Ensure all To Go and OLO orders are built correctly and double checked


Execute a variety of different tasks as needed in accordance with Manager requests and directions


Make sure your workstation is clean and organized


Trays are clean of any food debris and do not have a foul odor. If needed, run through dish machine and dry completely before stacking in pass thru


Silverware and caddy are clean and free from food debris and water spots; polish if necessary


Ensure you have your red sanitation bucket filled with proper PPM sanitation solution


Ensure sanitation towel is clean and submerged in sanitation solution


Check kitchen printer is stocked with paper, clean, and functioning properly


Check pagers (if applicable) to ensure they are clean, charged and functioning


Ensure your station is stocked with cutlery kits, Butt Burnin Sauce packets, honey, paper bags, and Dot-It stickers where applicable


Ensure each order is complete and accurate


Ensure food is presented to Fuzzys standards


Ensure food is at proper temperature, and all quality indicators are met


Ensure ticket times are reasonable (6 to 8 minutes)


Ensure that plateware is clean and free of spills and drips


Greet guests with a smile, confirm which order is theirs, take their pager, put in pager tower, hand tray to guest, and either inform them where the silverware is, or have the silverware already on tray


Be the point of contact for the guest to communicate any special requests or instructions they may have


Ensure appetizer tickets brought to you are called out to kitchen and instruct guest where they will be placed or deliver to guest if time permits


During slow times check dining room, check on guests, inquire on their satisfaction, offer additional items to upsell, provide To Go containers, bus tables, clean trays, check trash receptacles, silverware caddies, tea/coffee urns, ice in drinks station, and restock as necessary


Ensure all To Go and OLO orders are correct and complete with cutlery kits, sauce packets, honey, etc.; check off each item on ticket with a marker and initial





Brand: IHOP


Address: 1638 W Redondo Beach Blvd Gardena, CA - 90247


Property Description: 3827 - W Redondo Beach Blvd - Gardena, CA


Property Number: 3827