Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.
Practice Area Profile
BCG s Marketing, Sales & Pricing Practice leverages deep customer insight and a powerful arsenal of data, tools & analytics to inspire revolutionary thinking in all aspects of marketing, sales and pricing. With low risk and high returns, we help digitally transform how clients go to market and generate significant value. The foundation of our success continues to be outstanding value created for even the most leading-edge of our clients: double digit revenue growth and margin expansion. We seek to be leading-edge, and continue to invest in our programs and arsenal of tools and proprietary data. Highlights include: 1 MSP Catalyst (our flagship software platform), Pricing advantagement Centers, 2 Center for Customer Insight , Google partnership and joint Digital Academy, and Customer Analytics solutions. The MSP is at the forefront of 3 DigitalBCG , driving digital go-to-market transformation, and offering our clients leading-edge solutions on 4 Personalization , 5 Digital Marketing , 6 Next Generation Sales and Customer Journeys. We are consistently rated as having the deepest commercial consulting capabilities of any consulting firm. And, we have broad experience across both B2B and B2C sectors, and across the globe.
What You\'ll Do
WHAT WE NEED:
BCG s Center for Customer Insight (CCI) delivers innovative, best-in-class insights to drive economic impact and build sustainable business value and advantage for our clients. At the core of BCG\'s Center for Customer Insight is a global team of expert consultants and knowledge team members that specialize in projects requiring design, execution, interpretation, utilization, and application of consumer and customer insight research to advance our clients goals.
BCG is looking for a Customer Insight Expert to design, execute, analyze, and interpret consumer research to uncover insights that will inform growth strategy, innovation, brand repositioning, operational improvement or other types of projects for client. Our insights work is a critical part of how we partner with clients to uncover new sources of competitive advantage and value for their business. The ideal candidate will be intellectually curious and inquisitive with a genuine passion for problem solving. A strong service orientation, demonstrated quantitative and analytical abilities, excellent interpersonal skills, leadership experience, and the ability to think quickly on one s feet are also critical for success.
WHAT YOU\'LL DO:
Thanks to digital advances, companies know more about the intentions of their customers than ever before. CCI Experts help our clients capitalize on this opportunity by utilizing customer data to unlock differentiated insight, and leveraging it to drive business strategy, operational improvements and product & service innovations.
Customer Insight Experts work seamlessly with clients and consulting team members to discover unique sources of value and translate project findings into actionable recommendations. In this role, you will conduct consumer research and synthesize insights to help clients address their biggest challenges and execute their business in new ways that deliver competitive advantage and bottom-line results.
CCI experts play a critical role in helping insight projects succeed, managing consumer research efforts and communicating findings to clients. Assignments vary greatly ranging from drafting surveys to inform the investment thesis for a corporate client looking at an acquisition in a new market, to developing, executing and analyzing qualitative and quantitative research to inform a Brand Repositioning or Innovation effort.
Select responsibilities include:
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