Job Description

Please read entire job positing and only apply if you have a consecutive work history and have references. You have experience as a Veterinary Client Service Rep for over 3 years. Seeking those with sunny personalites and a passion for serving.

We are seeking a Full-time Client Service Rep to join our team.

11:30 a.m. to 7:30 p.m. Tuesday through Thursday, 10:00 a.m. to 6:00 p.m. Friday, and 9:00 a.m. to 3:00/ 4:00 p.m. every Saturday.

Come work for our great private practice of over 35 years in Washington, DC!

We're always seeking "Superstars" to join our team!

Do you have a passion for serving clients?

Do you take pride in supporting a Veterinary medical team and contributing to helping our patients live happy, healthy lives?

Do you independently seek opportunities to learn and grow within the profession?

Are you a reliable, dependable team player?

Do you have at least three years of consecutive tenure as a Veterinary Client Service Representative?

Do you come with impeccable professional references?

Are you willing to work the morning or evening shift, depending on the practice needs?

Are you detail orientated?

Are you empathetic and passionate with serving the community?

If so, we would love to learn more about you!

Our five-doctor small animal clinic in the beautiful Dupont Circle neighborhood of Washington, DC, is looking for a full-time member of our customer service team. You would join a team of 30+ full- and part-time employees with over four years of experience. Many team members have been with our company for over ten years.

Our front desk team, support staff, and doctors work closely together, enjoying a fun, respectful working environment where every voice is valued. All of our staff are integral to the growth and success of our business. We are looking for candidates who are creative, independent, big-picture thinkers.

Duties include scheduling appointments, answering phones, processing invoices, maintaining patient records, and general office work. Ideal candidates will have experience working in a fast-paced environment and will be able to provide excellent customer service. You must be able to work as part of a team. We prefer candidates with a love of animals or an interest in the veterinary field.

Benefits include medical, dental, and vision insurance, paid vacation and holidays, monthly metro benefits, 401k, and discounts on veterinary services and pet products.

We are looking for a candidate with 3+ years of veterinary reception experience or whose education includes courses in veterinary medicine (animal science major). Experience with Cornerstone is preferred.

We use Cornerstone for our practice management software and our lab's most up-to-date Idexx analyzers. Radiographs are taken on Idexx's newest digital software.

At Dupont Veterinary Clinic, we promote fellowship between departments by holding events in and out of the clinic, such as lunches, holiday events, and after-hours get-togethers. We also provide snacks and beverages in our break room to keep your energy up in this busy environment.

If you want to work in a busy but fun environment in a great neighborhood while having the chance to help residents care for their pets, this is an excellent entryway to our profession. Caring for a kitten/puppy or your favorite breed will brighten your day.

Please reply to this listing with your resume and cover letter--no phone calls.

Job Types: Part-time

Work setting:

Clinic Hospital In-person Office
Education:

Bachelor's (Preferred)
Experience:

Veterinary experience: 2 years (Required) Minimum Customer service: 3 years (Required)
Job Type: Full-time

Pay: $50,000.00 - $54,000.00 per year

Benefits:

Employee discount Paid time off
Work Location: In person