Job Description

About Us

Altima Auto Insurance is dedicated to providing reliable, affordable, and personalized insurance solutions for our community. We value professionalism, integrity, and excellent customer service. Join our team and grow with a company committed to helping both customers and employees succeed.

Job Summary

As an

Altima Auto Insurance Agent

, you will be responsible for delivering exceptional customer service while managing all aspects of the insurance process. Your role includes

quoting and selling insurance policies

,

processing payments

, and

assisting customers

with their coverage needs. You will serve as a trusted advisor, ensuring customers understand their options and receive the best possible service.

Responsibilities

Provide accurate

insurance quotes

for auto, home, and commercial policies.

Sell and cross-sell insurance products

to meet customer needs and agency sales goals.

Process customer payments

in person, over the phone, or electronically with accuracy and compliance.

Assist customers

with policy inquiries, changes, renewals, and coverage explanations. Maintain up-to-date knowledge of carrier guidelines, underwriting requirements, and policy options. Ensure

compliance with state regulations and agency procedures

in all transactions. Build and maintain strong customer relationships by delivering professional and friendly service. Document all customer interactions, quotes, and transactions in the agency management system. Collaborate with team members to achieve office goals and contribute to a positive work environment.

Keep a clean, organized, and professional workstation

to ensure efficiency and present a welcoming environment for customers.

Qualifications

Prior experience in

sales, insurance, or customer service

strongly preferred Strong communication and interpersonal skills with the ability to build rapport quickly. Comfortable with

quoting, selling, and handling payments

in a fast-paced environment. Proficient in using computers, agency management systems, and Microsoft Office tools.

Bilingual (English/Spanish)

preferred, but not required. Highly organized with strong attention to detail; able to keep a clean and professional workstation. Goal-oriented, self-motivated, and eager to contribute to agency growth. Ability to work independently and as part of a team.
Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Expected hours: 35 - 40 per week

Benefits:

401(k) Dental insurance Flexible schedule Paid time off
Experience:

Auto Insurance: 1 year (Required)
Language:

Spanish (Required)
Work Location: In person