Job Description

About US-
At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.
Titles: Executive Secretaries and Administrative Assistants
Duration: Contract
Location: Albany, NY (12234)
Shift Timings: Mon-Fri (9am to 5pm)
Pay: USD 20/hr - USD 21/hr
Position summary:
This role provides comprehensive administrative support through professional call handling, correspondence management, clerical assistance, and customer service. Coordinates staff scheduling, travel, meetings, and office workflows while ensuring timely communication and smooth daily operations. Oversees office procedures, equipment requests, and information flow to support the Executive Director and Charter School Office.
Key Responsibilities:

• Telephone reception - provide timely and polite call reception; request sufficient information to be able to transfer to appropriate staff members; retrieve messages from voicemail regularly and transfer or return calls; place calls as requested.
• Management of written correspondence - sort, track, and distribute mail to appropriate staff; prepare written correspondence to be sent under Executive Director's signature, appropriately formatted on office letterhead; file documents as required.
• Prepare and send email correspondence and/or Charter School Office (CSO) notifications to internal staff and Department members and external schools, districts, and other stakeholders.
• Assist staff with clerical needs such as photocopying, scanning, and filing of documents.
• Provide excellent customer service to individuals who send emails to the office inbox by forwarding the email to the appropriate staff member, and/or responding to the email in a timely manner.
• Travel and appointments - prepare travel forms for approval and maintain travel log; schedule appointments for Executive Director and staff; organize Zoom or Teams meetings and webinars.
• Place work orders for office equipment, telephone, and software for current and new staff; follow up on requests to ensure completion.
• Assist in the management of office procedures - implement Charter School Office (CSO) policies and maintain efficient workflow; resolve day-today operational problems; organize, expedite, and follow up on projects; coordinate information flow.

Application Process
Resume Review
Initial discussion
Video Screening
Client Interview
Cogent Infotech is a leading tech consulting firm headquartered in Pittsburgh, PA, offering cutting-edge digital transformation solutions in Cloud, Cybersecurity, Data Analytics and AI. ISO-certified and CMMI Level 3 appraised, we proudly partner with 70+ Fortune 500 companies and 150+ government agencies.
Cogent is an equal opportunity employer and does not discriminate based on any protected status under applicable law.

Skills Required