Job Description

Description:

We are seeking a results-driven Executive Director to lead the business growth and strategic direction of our indoor soccer facility. This role is ideal for a strategic thinker with a passion for sports and a proven track record in revenue generation. The Executive Director will be responsible for driving financial performance through innovative programming, customer engagement, and operational excellence.

Revenue Growth & Business Development

Develop and execute strategies to increase facility revenue through leagues, tournaments, camps, clinics, and private rentals. Identify and pursue new business opportunities including sponsorships, partnerships, and corporate events. Analyze market trends and customer feedback to optimize pricing, programming, and promotions. Monitor KPIs such as revenue per square foot, customer retention, and program profitability. Collaborate with marketing to drive traffic, increase conversions, and grow brand awareness.

Operations Management

Oversee daily facility operations including scheduling, maintenance, and compliance. Ensure the facility is clean, safe, and operating efficiently. Manage vendor relationships and inventory for concessions, equipment, and supplies.

Staff Leadership

Recruit, train, and manage four full-time staff and 50+ part-time staff including front desk, referees, coaches, and custodial teams. Foster a performance-driven culture focused on customer service and revenue goals.

Customer Experience

Deliver a high-quality experience for players, families, and guests. Resolve customer issues promptly and professionally. Implement loyalty programs and feedback systems to improve customer retention.

Financial Oversight

Prepare and manage budgets with a focus on maximizing profitability. Track and report on financial performance, identifying areas for improvement. Implement cost controls and efficiency measures.

Requirements:
3+ years of experience in facility management, sports operations, or business development. Bachelor's degree in business administration, Finance, sport management or related field preferred Demonstrated success in growing revenue and managing budgets. Strong leadership, stakeholder management, communication, and analytical skills. Proficiency in scheduling, CRM and financial reporting software. Passion for soccer or youth sports is a plus.

Base Salary:

Commensurate with experience with revenue bonuses

Offered Benefits:

High-Deductible health plan with HSA option, Dental and Vision plans, employer paid short term disability, long term disability and life insurance coverage, additional voluntary life insurance option. 401k with employer match. Facility use privileges, professional development support.