Job Description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

-------------------


Provides administrative and secretarial support to the General Manager. Manages the executive schedule, arranging appointments, travel, meetings, and conference calls. Plans and executes a wide range of functions including responsibility for personnel administration, tenant and employee relations, payroll and records management. Assists in the preparation of financial statements and budgets. Manages the Symphony Honolulu Database, updating and maintaining new and current resident information. Creates and maintains all forms and signs regarding Symphony Honolulu. Works with Web Designer for the Symphony Honolulu Web Site. Work requires some analysis and use of initiative and independent judgment with frequent access to confidential and highly complex information. Is knowledgeable of corporate policy and is often called upon to interpret and communicate the General Manager's intent to other managers.

Requirements

----------------

Essential Job Duties

Prepares letters, reports, and other correspondence of a confidential nature requiring judgment as to appropriate format. Prepares reports to the Board of Directors as requested by the Board or General Manager

Answers routine correspondence independently or replies according to general instructions from the General Manager. Prepares memos for issuance to employees regarding operational or administrative matters.

Screens telephone calls, personal and confidential mail, fax messages, and a variety of general correspondence. Refers calls, mail, and correspondence to the General Manager according to priority.

Interacts directly with tenants, guests, visitors, and business representatives. Provides first-line assistance and support regarding questions, complaints, or directions. Refers unusual or difficult situations to the General Manager.

Assists General Manager in the preparation and administration of the company's financial operations:
+ Assists in the preparation of the budget prior to the new fiscal year.

+ Assists in reviewing and preparing work papers and documents for the annual budget, including operating expenses, depreciation, interest, insurance, administrative, and fiscal matters.

+ Assists in the preparation of spreadsheets and database analysis of actual performance to budget throughout each fiscal year.
Coordinates arrangements for off-premises meetings, seminars, or workshops. May represent the General Manager at meetings, as directed.

Maintains administrative and personnel files, including payroll and medical files, office correspondence, legal documents, purchase orders and invoices, reports and proposals.
+ Handles the initial processing of new hires and ensures accurate completion of required personnel forms. Enters all documents into the employee's personnel file.
+ Monitors employees' service anniversary dates for accurate and timely application of benefits.

+ Updates and purges employee files periodically. Communicates all wage and benefit adjustments to affected employees.
Coordinates the company's employee timecards; clarifies discrepancies and unusual entries.
+ Monitors and examines employees' time and attendance; clarifies discrepancies and unusual entries.

+ Completes timesheets for each payroll period and submits timesheets to Associa Hawaii for processing.
+ Processes departmental requests for equipment and supplies. Prepares invoices, places orders, and arranges for deliveries and/or pick-ups. Verifies accuracy of order upon receipt.

+ Prepares invoices for payment of billings subject to approval of the General Manager. Upon approval, each invoice is date/time stamped; affixed with the manager's signature stamp verifying approval; assigned a budget code; and referred to Hawaiiana Management for payment.

Marginal Job Duties:

Attends to the business needs of the General Manager; performs special errands and tasks, as directed.

May make minor administrative decisions requiring initiative, judgment, and knowledge of Symphony Honolulu practices, policies and organization. Performs other related duties, as directed or required.

SUPERVISION

Supervision Exercised:

None

Supervision Received:

Receives general direction from the General Manager.

MINIMUM QUALIFICATIONS

Experience:

Minimum two (2) or more years' experience as a secretary at an executive level. Equivalent experience in accounting procedures and elementary financial analysis combined with personnel and wage and benefits administration. Must exercise a high degree of professionalism, patience, confidentiality, diplomacy, and tact in interacting with a wide variety of personalities.

Knowledge:

Working knowledge of basic accounting procedures, with ability to understand, prepare, analyze, and utilize financial statements, budgets, and financial spreadsheets. Word processing skills in Word; literacy in Microsoft; 60-70 wpm typing ability. Familiarity with operation of multi-line phone systems and desk-top publishing highly desirable.



Strong written and verbal communication skills. Ability to work independently and interact effectively with tenants, staff and visitors.

Education / Training:

2 years experience in performing Administrative assistance work








We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.