Job Description

Executive Administrative Assistant

About SmartShield Solutions

SmartShield Solutions is a

fast-growing security and low-voltage integration company

specializing in

access control, CCTV, locksmithing, IT support, and cybersecurity

.
We provide

complete, reliable security solutions

for schools, businesses, and organizations across the DMV area -- and we're known for being

easy to work with

and delivering high-quality, end-to-end service.

We're looking for an

Executive Administrative Assistant

who is organized, proactive, and ready to grow with us. This position plays a critical role in managing daily operations, overseeing dispatch, and supporting company leadership.

Responsibilities Administrative & Operations

Answer and respond to

phone calls, text messages, Google, and Yelp inquiries

professionally.

Open jobs, schedule technicians, collect payments, and close jobs

efficiently.

Order parts and materials

as needed for service and installation projects. Keep

social media pages

current with updates, photos, and company news.

Communicate regularly with the CEO and COO

, providing updates and coordinating company priorities. Ensure every customer interaction is handled with professionalism and care.

Management & Leadership

Oversee two dispatchers

, ensuring schedules and job tracking are accurate and efficient. Ensure

all jobs are closed and invoiced

promptly.

Manage technician schedules

to maintain balanced workloads and productivity. Work closely with leadership to maintain smooth day-to-day operations.

Qualifications

2+ years of experience

in administrative, dispatch, or operations coordination roles (construction, service, or security industry preferred). Excellent

communication, organization, and multitasking

abilities. Proficient in

Google Workspace, QuickBooks, and scheduling software

. Strong attention to detail and a proactive, problem-solving mindset. Ability to thrive in a

fast-paced, growing company

.

Benefits

Health Insurance

eligibility after 3 months

Paid Time Off (PTO)

after 1 year of employment Opportunities for

career growth and advancement

in a dynamic, supportive team environment

Why Join SmartShield Solutions

Join a

fast-growing company

at the forefront of security and technology. Work in a

collaborative, team-focused culture

that values initiative and reliability. Hands-on role with

direct access to company leadership

.

Competitive pay

and opportunities to grow as the company expands.

Apply Today!

Send your resume and a short cover letter to

om@smartshield.solutions

explaining why you're a great fit for this role.

Job Type: Full-time

Pay: $48,672.31 - $58,616.11 per year

Benefits:

Health insurance Paid time off
Work Location: In person