Job Description

for Admin

BIJELIC COUNSELING AND CONSULTING SERVICES, LLC

We are seeking an outgoing, detail-oriented, efficient person to join our amazing Admin Team in providing front desk support to our Psychotherapy practice. The ideal candidate will be adept at prioritizing, and multi-tasking, and have a positive attitude. This Candidate will also be willing to learn and grow with us!

Pay:

$18 - $20

Shifts will be

FLEXIBLE

This role will report to the CLINICAL DIRECTOR

About Us

We are a professional, creative, and collaborative group practice, and our goal is to welcome our dedicated team of mental health professionals who are committed to supporting individuals on their journey toward emotional well-being and self-discovery. With compassion, expertise, and a client-centered approach, we provide a safe and supportive environment for individuals seeking guidance and healing.

Nestled in the serene industrial area of Cedar Falls, Bijelic Counseling is conveniently located near the tranquil walking trails of Prairie Lake Park. Our practice offers a peaceful and easily accessible location, providing a serene and welcoming atmosphere for individuals seeking mental health support.

Take a tour of our office!

To succeed in this role .....

You will rock this role if you possess excellent communication skills and the ability to lead and promote the vision of the clinic. You must be able to stay extremely organized, thinking 10 steps ahead, and the ability to see the big picture with an entrepreneurial mindset. You have a passion for helping others as you will be communicating with our clients.

Qualifications

2-3 years of experience in Client Care and Customer Service (preferably in a medical office at the front desk) Psychology undergraduate students and graduates are welcome!

Responsibilities

Supporting [Psychotherapists, Psychologists and Social Workers] with client bookings, payments, administrating intake & consent forms, etc. Client support: welcoming clients to the office, answering client calls and emails, processing payments at the end of sessions Maintaining Quality Assurance (follow up on payments, securing payment information, uploading secure documents, managing the booking software including schedules and treatments offered) Maintenance of office area, office supplies, and clinical files Claims confirmations from Insurance companies

Skills & Attributes of our ideal candidate....

Dynamic, self-motivated individual with the ability to work independently, proactively, and well under pressure Strong communication skills, ability to communicate professionally and with compassion to clients with patience when dealing with challenging clients Confidence to share ideas and constructive criticism to help us grow Juggling multiple projects and to-do's simultaneously is no problem for you -- you work well under pressure, meet deadlines, and keep promises Tech savvy (we are mostly paper-less and everything is online) An appetite for innovation and simplicity who is highly process-oriented Working autonomously comes easy to you but you also love collaborating with a talented team Considerable experience using the Microsoft Office Suite, Google Drive Suite, Gmail, Dropbox, Mac, and Windows in a work environment Knowledge of SIMPLE PRACTICE scheduling software is an asset

We are an Equal Opportunity Employer

Bijelic Counseling and Consulting Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Application Process:

In addition to submitting a resume and cover letter:

Please complete the Big 5 personality test (https://www.123test.com/personality-test/) and share your results during the hiring process.
We thank all applicants for their interests: Only those under consideration will be contacted.

For more info on our practice, check out our website: bijeliccounseling.com

Job Type: Full-time

Pay: $18.28 - $22.02 per hour

Expected hours: 10 per week

Work Location: In person