Job Description

Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
In addition to managing a wide variety of events at the complex, this Event Manager position also serves as a multi-faceted event manager for producing all levels and types of events including in-house, amphitheater, and swim meets. Prepares event outlines and scaled drawings of event areas. Coordinates equipment and personnel service distribution and other functions and duties as required by the event. Serves as lead on-site contact with event promoter from planning the event, move in of event to the facility, the actual event and move out of the event. As Manager of the event, supervises facility operations including outside contractors and facility employees. Prepares and compiles and communicates lessee event expense information for use by the business department in financial settlement of the event.
This role will pay an annual salary of $56,000-$60,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until December 31, 2025.
About the Venue
Conveniently located in the heart of downtown Providence, the Rhode Island Convention Center (RICC) is within walking distance to restaurants, hotels, shops, art galleries, night clubs, museums and more. We offer 100,000 square feet of exhibition space, 20,000 square feet of ballroom space, 23 meeting rooms, and 30,000 square feet of pre-function space.
Responsibilities

• Serves as primary on-site contact with every promoter for events ranging in gross revenue to potentially more than $1M.
• Position is primary on-site contact for planning of the event, move in of the event into the facility, the actual event, and move out of the event; requiring that this manager frequently adapt all internal and external resources to often changing scenarios.
• Supervises facility operations including outside contractors and facility employees during the event.
• Determines staffing requirements and reacts to changes brought on by security concerns, fluctuations in attendance, weather and cancellations/late arrivals.
• This position assumes a high level of financial/budgetary responsibility and is required to act quickly and make sound financial and practical/operational decisions regarding changes throughout the planning process and on the date of the event.
• Serves as facility representative for all events.
• Develops detailed operational and financial plans and diagrams for the Published Event Document and distributes them to facility personnel for implementation of contractual obligations and conditions before the event.
• Oversees division staffing throughout the event and coordinates with resources to meet the fluctuating needs of Tenants, Performers and Promoters.
• Coordinates with in-house and 3rd party security and food vendors to assure optimal patron satisfaction.
• Coordinates event preparation with event prep supervisors, crew and management.
• Assists tenants in arranging for supportive services and represents facility management in resolving problems encountered by tenants and technical staff.
• Monitors assigned event requirements as interfaced with other events and activities scheduled throughout the Complex.
• Exhibits working knowledge of all related events and departmental procedures to facilitate proper coordination of activities.
• Prepare and correlate lessee expense information to support the Finance department in financial pre-settlement and final settlement activity.
• Employees are expected to perform all duties listed in their position descriptions and other related duties as assigned.
• All employees will exercise resource stewardship and report known or expected irregularities to the immediate supervisor to ensure compliance with policies/procedures.

Qualifications

• Knowledge of functionality of venues
• Knowledge of event management procedures
• Ability to establish and maintain working relationships with divisions within the facility, contracted vendors/services and clientele including high profile touring promotion agencies
• Ability to maintain an excellent public image for the facility
• Maintains knowledge of current concert tours, conventions and trade shows including concert production trends
• Bachelor's Degree
• 3-5 years of related experience

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Skills Required