Job Description

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.
Purpose Statement
The Event Coordinator oversees all captains, server, and bartender associates during event setup, the event and breakdown (if needed) as well as assist the Manager on Duty (MOD) with any event needs as requested; also responsible for delivering the Rich Experience and highest standards of customer service, including assisting the MOD with training staff to meet those standards.
Key Accountabilities and Outcomes
Oversee Catering Banquet Captains.
Attend weekly catering follow up and BEO meetings.
Train Catering Banquet Captains & Servers.
Create event sheet binders.
Assist with additional event prep.
Weekly Linen Ordering.
Create checklists for event equipment.
Maintain table & chair room and linen room organization weekly.
Oversee Captains during events, and assist the MOD as needed.
Oversee proper clean up and breakdown after every event, including returning supplies and equipment to their appropriate storage.
Assist with training new servers and bartenders on proper operational procedures and customer service standards.
Print Captain's reports for follow up meeting weekly then scan in with past event.
Directly work with the customer during the event to ensure their complete satisfaction.
Maintain exemplary food safety, facility maintenance, and operations and safety practices.
Work in necessary roles throughout Campus Foodservice when needed (Meeting Services, Porter Team, Dolly's, & Drop Offs, etc.)
Cleaning and organization of all storage rooms.
Plan and execute yearly re-training exercise for all banquet staff.
Knowledge, Skills, and Experience

• Minimum of 2 years' experience as a catering/banquet captain with an established banquet facility.
• Direct customer service experience.
• Bartender experience.
• Must be able to drive box trucks.
• Able to multi-task in a fast-paced environment.
• Able to react to any customer or associate situation quickly and appropriately.
• Ability to stand for extended periods.
• Ability to work extended shifts, e.g. up to 14 hours.
• Ability to lift 50lbs.

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COMPENSATION
In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.
Annual Range/Hourly Rate
$53,100.00 - $70,224.75
Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of , standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at if you need assistance completing this application or to otherwise participate in the application process.
BRINGING YOUR BEST SELF TO WORK.
As a family-owned company, caring for our associates--their whole selves--is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life:

• Competitive compensation
• Health & financial benefits
• Paid time off
• Parental leave
• Family planning support
• Flexible work policy
• Associate resource groups
• Volunteering & community impact opportunities
• Holiday gatherings
• In-house taste tests (we are a food company after all)!

It's all part of how we support our family of associates. Because in the company of family, all things are possible.
MEET RICH'S.
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's--Infinite Possibilities. One Family.

Skills Required