Job Description

NATURE OF POSITION

The Escrow Technician is responsible for preparing and monitoring of new client files. The technician will perform a host of duties regarding file interaction to ensure time frames and process requirements are being met via our technology platform.

SUPERVISION RECEIVED

General direction and oversight provided by the Escrow Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Employees of Pioneer Title are expected to model and foster our core values:

Customer Focus - Excellence - Communication - Leadership - Integrity

Perform data entry and data auditing of all new files

Retrieve information and communicate by means of telephone, e-mail, fax to customers responding to information requests within a timely fashion

Prepare documents and files

Perform any additional responsibilities as requested, assigned or needed

KNOWLEDGE, SKILLS AND ABILITIES

Highly motivated self-starter with the ability to work within a team under minimal supervision

Strong analytical skills

Exceptional organizational skills and the ability to maintain detailed records

Understanding of the key touch points of a residential transaction

Strong knowledge and ability in the use of a personal computer and software applications (e.g. Microsoft Word, Excel, PowerPoint, etc.)

Familiar with industry systems and software; ResWare experience a plus

Strong verbal and written communication skills

Ability to multi-task, and effectively work under stressful conditions

Ability to exercise initiative and sound judgement and to react with discretion under varying conditions

Ability to establish and maintain effective and appropriate relationships within various levels of the organization

TOOLS AND EQUIPMENT USED

Operate a variety of office equipment including personal computers, programs, telephones, copiers, printers, scanners and calculators. Utilize standard and customized software.

REQUIRED MINIMUM QUALIFICATIONS

A minimum of 1+ years of experience, with working knowledge of ResWare preferred.

An offer of employment is contingent upon successful completion of a background check.

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance
Work Location: In person