Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what's next possible.
Standex Electronics is a worldwide market leader in the design, development and manufacture of standard reed switch-based sensor solutions and custom electro-magnetic components, including magnetics products. We are a global team of problem solvers who can provide custom and/or standard solutions through our diverse and dynamic capabilities. Our approach is to strategically partner with customers to conquer challenges and deliver reliable high-quality results through our engineering and components. These parts serve an array of markets globally, and through our customer driven innovation - improve the overall performance and efficiency at which end products operate.
We are seeking an ERP Business Analyst to provide support for our enterprise resource planning (ERP) system. This role will serve as the primary liaison between business users and the technical ERP support team, focusing on issue resolution, root cause analysis, and continuous improvement of ERP functionality. The analyst will support day-to-day operations, troubleshoot system issues, update system documentation, and ensure users can effectively leverage ERP tools to meet business needs.
What You'll Do
Provide support for Oracle Fusion ERP users by diagnosing and resolving functional issues
Collaborate with business stakeholders to understand problems, document requirements, and ensure timely issue resolution.
Work closely with IT and ERP technical teams to escalate complex issues to managed service provider teams and verify solutions.
Conduct root cause analysis and recommend process or system improvements to reduce recurring issues.
Maintain documentation of support cases, resolutions, and knowledge base articles for end users.
Support ERP system testing, upgrades, and patches by validating functionality and ensuring smooth deployment.
Train and guide users on ERP functionality and best practices as needed.
Partner with business units to identify opportunities for optimization and improved user experience.
Work with stakeholders to prioritize requests and follow through with prioritization
Manage change management and other security processes
Manage User Security within the ERP Solution
Use Jira to track project performance
What You'll Bring
Bachelor's degree in Information Systems, Business Administration, or related field (or equivalent experience).
2+ years of ERP support or business analyst experience.
Strong understanding of Oracle Fusion ERP modules such as Finance, Supply Chain, or Manufacturing
What We Value
Proven troubleshooting and problem-solving skills with the ability to analyze issues and propose effective solutions.
Excellent communication skills to bridge technical teams and business users.
Experience with Jira or other software development tracking platforms
Knowledge of SQL or reporting tools a plus.
Strong Attention to Detail
Self-motivated with a commitment to meeting timelines and encouraging others to meet deadlines
Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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