Job Description

Introduction
The , Department of Energy and Environmental Protection ( ) is seeking to fill two (2) vacancies within the Environmental Conservation Police ( ) Division of the Bureau of Outdoor Recreation. These positions are located in Hartford, Connecticut.
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POSITION HIGHLIGHTS
The Bureau of Outdoor Recreation is made up of three Divisions (Parks, Environmental Conservation Police, and Boating). The mission of the State Environmental Conservation Police (EnCon) Division is to provide natural resource protection and public safety through education, outreach and enforcement.
EnCon is seeking to hire two Environmental Protection Dispatchers. The Emergency Dispatch Center is a 24 hour, 7-day a week operation responsible for providing a communication link between operations within the Department of Energy and Environmental Protection, other public safety agencies and the public. The available shifts for these permanent, full-time positions are:

• Second shift, Thursday through Monday, 3:00 pm - 11:00 pm and;
• Third shift on Weekends (Friday, 11:30 pm to Saturday 7:30 am) & (Saturday 11:30 pm to Sunday 7:30 am) then second shift Monday, Tuesday, and Wednesday = (3:30 pm - 11:30 pm each day)

Successful candidates will have the ability to:

• Calm individuals in crisis;
• Make split second decisions;
• Gather and disseminate information clearly, accurately and rapidly in urgent situations;
• Multi-task between the telephone, radio and various computer systems in stressful situations;
• Maintain composure and function under the stress of an emergency situation;
• Establish and maintain cooperative working relationships with others;
• Read and speak English in a clear and effective tone of voice;
• Hear clearly and discern a variety of audible communications and signals simultaneously;
• Understand and be knowledgeable with computers, typing, data input and be comfortable with using technology.

ABOUT US
At the Connecticut Department of Energy and Environmental Protection (DEEP), we are dedicated to conserving, improving and protecting our natural resources and the environment- and increasing the availability of cheaper, cleaner and more reliable energy.
Connecticut's system of state parks and forests, state boat launches, and waterways, provide many opportunities for outdoor recreation for residents and visitors alike. These range from camping and fishing to hiking, boating, and picnicking.
The Bureaus of Outdoor Recreation and Natural Resources lead the agency's outdoor recreation efforts by acquiring and managing lands with an eye toward providing public use that is compatible with long term protection of natural resources.
Selection Plan
FOR ASSISTANCE IN APPLYING
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BEFORE YOU APPLY

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.
• Resume Policy: Per

, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. * Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing

. * Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note: The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful

to make the best impression! * Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at

.
QUESTIONS? WE'RE HERE TO HELP
Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Ben Beaudry at .
Join the State of Connecticut and take your next career step with confidence!
PURPOSE OF JOB CLASS (NATURE OF WORK)
In the Department of Energy and Environmental Protection this class is accountable for providing a communication link between the units and/or divisions of the Department of Energy and Environmental Protection, other public safety agencies and the public.
EXAMPLES OF DUTIES

• Operates radio communication equipment and receives and dispatches radio messages on an assigned shift;
• Provides a communications link for personnel in the field or agency headquarters;
• Relays information and requests for assistance to appropriate jurisdictions;
• Operates computer equipment;
• Operates voter system to determine radio transmission capability;
• Advises other agencies on incidents of special concern;
• Dispatches emergency response teams of the agency;
• Operates computer assisted dispatch (CAD), National Crime Information Center (NCIC) and Connecticut On-Line Law Enforcement Communications Teleprocessing (COLLECT) systems;
• Maintains initial incident report;
• Maintains written records and logs of shift activity;
• Interprets and relays information to field personnel;
• Contacts and may coordinate with agency units and/or agencies such as Federal Aviation Administration, Coast Guard, State Police and local public safety agencies;
• Interprets and applies state statutes and regulations pertaining to environmental protection issues;
• Independently responds to calls from the general public;
• Provides general information or referrals to the general public;
• Determines and evaluates whether emergency or non-emergency situations exist, prioritizes and takes appropriate action;
• May prepare reports;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Knowledge of

• and ability to operate and monitor communications equipment;
• state and federal laws, statutes, regulations and procedural guidelines relating to conservation enforcement;
• terminology used in radio communications;
• laws, rules and regulations governing radio communications equipment;
• Skills

• interpersonal skills;
• computer keyboarding skills;
• Ability to

• listen and communicate calmly, effectively and courteously with the public and emergency personnel in emergency and non-emergency situations;
• speak proper English and enunciate clearly;
• function and react calmly, effectively and efficiently under stress;
• determine priorities among multiple issues as well as analyze problems and take appropriate actions;
• exercise discretion in handling confidential information;
• follow oral and written instructions;
• maintain manual and electronic records.

MINIMUM QUALIFICATIONS
One (1) year of experience in dispatching and operation of communication equipment.
PREFERRED QUALIFICATIONS

• Experience with computer assisted dispatch (CAD), National Crime Information Center (NCIC), and CT On-Line Law Enforcement Communications Teleprocessing (COLLECT) systems;
• Experience interpreting and applying conservation enforcement state and federal laws, statutes, regulations, and procedural guidelines;
• Experience managing competing deadlines and adapting to changing priorities in a work environment;
• Experience extracting information from individuals during emergency response communications;
• Experience making independent decisions while evaluating emergency and non-emergency response situations.

SPECIAL REQUIREMENTS

• Incumbents in this class must have and maintain certification as a Telecommunicator.
• Incumbents in this class must receive certification in National Crime Information Center (NCIC) and Connecticut On-Line Law Enforcement Teleprocessing (COLLECT) systems within three (3) months of appointment.
• Incumbents in this class may be required to work a schedule that includes weekends, evenings and holidays.

CHARACTER REQUIREMENTS
In addition to the checking of references and facts stated in the application a thorough background investigation of each candidate may be made before persons are certified for permanent appointment.
PHYSICAL REQUIREMENTS
A physical examination may be required by the appointing authority. Applicants for this class must possess normal hearing and vision.
WORKING CONDITIONS
Incumbents in this class may be required to work in tiring positions for long periods of time.
Conclusion
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.
ACKNOWLEDGEMENT
As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Skills Required