Job Description

About the Role
We are looking for a friendly and motivated Entry-level Customer Service Assistant to support customer interactions across marketing campaigns and brand initiatives. This role is ideal for someone who enjoys working with people and wants to gain hands-on experience in customer service, marketing, and brand representation within a fast-paced environment.
Key Responsibilities:

• Provide excellent customer service during marketing campaigns and promotions
• Engage with customers to answer questions and communicate brand messaging
• Represent client brands in a professional and positive manner
• Assist with customer enquiries, feedback, and follow-ups
• Support events, brand activations, and customer-facing initiatives
• Maintain accurate records of customer interactions where required
• Work collaboratively with team members to achieve campaign goals
• Provide administrative and operational support as needed

What We're Looking For:

• A positive, friendly, and professional attitude
• Strong communication and interpersonal skills
• Willingness to learn and take on new challenges
• Comfortable working in a customer-facing environment
• Reliable, punctual, and self-motivated
• No previous experience required, full training provided

Benefits:

• Comprehensive training and ongoing coaching
• Clear progression opportunities into customer service, marketing, or leadership roles
• Supportive and collaborative team environment
• Exposure to a variety of marketing campaigns and brand activities

If you're eager to develop your customer service skills and grow within a supportive marketing team, we encourage you to apply.

Skills Required