Job Description

A global logistics is currently seeking an

Entry Level Japanese / English Customer Support

to support their sales department at their office in the Columbus, Ohio area. The ideal candidate will have at least 2 to 3 years' work experience in office administration, sales support, and / or customer service, and a positive, team-oriented mindset. This is a full-time and direct hire position.

Entry Level Japanese / English Customer Support Responsibilities Include

Provide administrative and clerical support for the department Communicate with customers and clients in regard to order status, logistics tracking, questions and issues, etc. Update logistics information, purchase orders, and sales orders in the company system(s) Assist with product pricing and provide quotations to customers Interface with other departments and offices to ensure timely delivery of products Creation of sales reports and miscellaneous documentation for upper management Other duties as assigned

Entry Level Japanese / English Customer Support Requirements Include:

Minimum high school diploma or GED is required At Least conversational level of Japanese is required (JLPT N3 or higher) 2-3 years' work experience in Sales Support / Coordination, Office Administration, or Customer Support, preferably in a manufacturing environment Strong computer skills and experience in Microsoft Excel is preferred Good communication and collaboration ability in a multicultural environment Strong problem-solving and time management skills While performing the duties of this job you may be required to intermittently sit, stand, walk, lift up to 25 pounds, lift in excess of 25 pounds with a lift assist, climb stairs, use hands to handle or feel parts/equipment, reach with hands and arms, stoop, kneel, crouch, bend at the waist, talk and hear. You may also be required to use close vision, distance vision, color vision, depth perception, and peripheral vision.*

Activ8 Recruitment & Solutions / Renaissance Resources Inc.

has been a trusted leader in North American recruiting for Japanese businesses for over 25 years. We specialize in connecting top talent with companies in the Automotive, Electronics, Food & Beverage, Logistics, Manufacturing, Oil & Gas, Banking & Finance, and Entertainment industries. Our client-focused approach ensures that we understand your unique needs, whether you're a company seeking skilled professionals or a candidate looking for the right career opportunity. By working closely with each individual, we provide tailored solutions that drive success.

We screen ALL Candidates to verify the validity of each applicant's provided information. Upon submitting your resume, we will contact only those candidates that we deem qualified for our client. If we do not contact you, we do not see the fit for the position. If we are unable to reach you in a reasonable timeframe, you will be eliminated from the pool of potential candidates.

We prioritize direct applicants; third-party resumes may not be reviewed.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance
Work Location: In person