Job Description

We are seeking an experienced and detail-oriented Entry-Level IT Support Technician to join our team at a fast growing, HVAC wholesale distributor. In this role, you will be responsible for helping employees with IT issues, managing some data entries, and helping further integrate IT into day-to-day work. There will be an occasional need to visit different branch locations in your area to troubleshoot and deploy equipment. The abilities to troubleshoot critically think, and self-start/manage are most important. A college degree isn\'t a requirement but wouldn\'t hurt. Responsibilities:

• Assist employees with IT issues and troubleshoot problems.
• Manage data entries and maintain accurate records.
• Help integrate IT into day-to-day work processes.
• Stay up to date with emerging IT trends and technologies.
• Provide IT support to remote employees.
• Perform regular system updates.
• Ensure network security and data privacy.
• Assist with procurement and installation of new hardware and software.
• Provide training to employees on new software and hardware as needed.
• Other duties as assigned.

Requirements:

• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong written and verbal communication skills.
• Previous experience in an IT support role is preferred.
• College degree is not required but is a plus.
• Must be comfortable working with Windows operating systems.
• Knowledge of computer hardware and software.
• Strong Excel skills.
• Ideal candidate is in Louisville area.
• Some Experience with Infor SX.e or CSD helpful.
• Reliable transportation.
• Ability to visit following locations to provide support:
• Louisville, KY
• Lexington, KY
• Evansville, IN

We are an equal opportunity employer and welcome applicants of all backgrounds and experiences. If you are passionate about IT and enjoy helping others with IT issues, we encourage you to apply for this exciting opportunity. Job Type: Full-time Pay: $45,000.00 - $50,000.00 per year Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person