Job Summary Want an opportunity to be part of something exciting? How about a career that is employee focused? What about working with a group of professionals who are tired of the \xe2\x80\x9ctypical\xe2\x80\x9d office environment? If so we are looking for you! Our company is in the start-up phase and is going to be awesome!! We need your skills and talent in the hi-tech industry to help us get this off and running. We offer an exciting work environment for folks who prefer a career not just a job. This is an opportunity to get in on something that is going to grow quickly. It is an original idea and there is nothing like it in the marketplace currently. We have the financial capital now all we need is the human capital. Position Summary Responsible for ensuring internal end-user satisfaction during the problem resolution process. Required to track detailed information, including diagnostic troubleshooting steps, about each end-user\xe2\x80\x99s service need in an online ticketing system. Maintaining constant communication to end-users and other team members is essential for successful operation. Information technology is highly dynamic and the qualified candidate must have the ability to acquire and maintain a working knowledge of a wide range of applications and systems. A skilled approach to support, with emphasis on customer service is expected. The position requires a dependable, results-oriented team player, a self-starter who can work with minimal supervision and with the support of their peers. Personality
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