Job Description

CLASSIFICATION:

Administrative

DEPARTMENT:

Information Technology

FLSA STATUS

: Exempt

SUPERVISION RECEIVED:

Works under the direction of the Director of Database Applications & Integrations or their designee.

SUPERVISION EXERCISED

: Supervision of student workers as appropriate.

POSITION SUMMARY:

The Enterprise Systems Analyst will be the primary technical resource for Oracle Cloud HCM, ERP, and EPM applications and integrations at Moravian University. These applications have been live since July 1, 2025. Over the next three years, the institution is continuing to transition from Jenzabar to Oracle Cloud SFP and OSM. This position will play a critical role in supporting the live applications and will work extensively with Oracle Cloud, supporting system configurations, data integrations, security, and reporting.


The ideal candidate should have experience with enterprise database systems, programming, and Oracle Cloud applications. Expertise in Oracle database environments, Oracle Integration Cloud (OIC), and data migration strategies is highly desirable. This role may also help support other enterprise systems, including card access, HR systems, enterprise calendaring, dining services, and various platforms accessing student and employee data.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Serve as the primary Oracle Cloud HCM, ERP, and EPM technical expert for the institution, providing guidance before escalating issues to Oracle. Administer and optimize Oracle Fusion cloud environments, ensuring security, performance, functionality, and reliability. Analyze user requirements to design, develop, test, adapt, debug, and document systems and procedures in line with IT standards, including the creation of custom Oracle reports and dashboards using Oracle BI and OTBI. Coordinate with Oracle system leads, both in IT and functional areas, to ensure consistency and continuity within all modules of the Oracle Cloud infrastructure. Serve as a backup administrator for institutional systems. Assist with report writing and executive reporting to enhance institutional data access and service. Evaluate existing procedures and recommend improvements, particularly in the transition to Oracle Cloud. Coordinate and communicate system updates, sandbox refreshes, and Oracle Quarterly Updates across departments. Maintain user accounts and manage security roles for HCM and Finance applications in accordance with business owner requests. Ensure that documentation of Oracle Cloud for HCM, ERP, and EPM is maintained to allow other technicians to support them when needed. Manage vendor support requests in Jira and monitor contracted support hours to ensure appropriate usage of those hours. Manage vendor relationships and ensure compliance with Oracle Cloud service level agreements. Design and participate in disaster recovery planning, conducting regular testing to ensure system availability in case of a disruption. Participate in departmental and strategic planning for IT and database systems. May be required to work some evenings and weekends. Perform additional duties as required by the Director of Database Applications & Integrations or other Information Technology leadership.

QUALIFICATIONS:

A minimum of a bachelor's degree in Computer Science or a related field or commensurate professional experience is required. At least five years of experience in enterprise database systems, specifically Oracle Cloud HCM, ERP, and EPM. Strong SQL skills, particularly in querying, data transformation, and loading. Ability to communicate effectively with both technical and non-technical users. Highly desirable qualifications: + Experience working with Microsoft client/server environments.
+ Experience with project management tools, specifically Jira.
+ Knowledge of programming languages such as C#, ASP.NET, and JavaScript.
+ Strong analytical skills to perform system and process analysis.
Ability to learn new software packages quickly and adapt to evolving technologies.
+

TO APPLY:

Qualified candidates should attach their cover letter, resume, and contact information for three professional references to the online application Please attach documents as a PDF file.

Moravian University will not sponsor applicants for a U.S. work visa for this position.