Enrollment Representative
Job Description
We are committed to providing the right services and solutions to address members' needs in our local Columbia community. Partnering with a leading telecommunications brand, we work directly with customers to provide reliable and affordable wireless solutions.
As an Enrollment Representative, you will help customers find the wireless products and services that best fit their lifestyles and needs. Our Enrollment Representatives are passionate about having enriching conversations with customers that build comfort and trust with our brand. Overall, the Enrollment Representative contributes to our company's high-performance culture by exemplifying our values and providing quality results that position us as a leader in the community, delivering proactive and innovative solutions.
Enrollment Representative
Main Responsibilities:
Listens effectively and empathetically to customer concerns in order to provide the appropriate deals and promotions Ability to clearly and accurately communicate with new enrollees as well as display professionalism when interacting with customers Act as face and initial point of contact for our brand through community support and customer engagement to educate on program products and services Support company goals of high performance boosting sign-up metrics, allowing our clients to achieve their goals of expanding their footprint Review customer inquiries, questions, and concerns on a regular basis to find potential areas of improvement that can be implemented in team training plans Develop and maintain positive relationships with customers, ensuring a smooth and seamless signing process
Enrollment Representative Job Requirements:
Values uplifting mission-driven work culture Experience with customer service, enrollment, client relations, sales, or account management Passionate, coachable, open minded, positive, resourceful with strong communication and partnership skills A desire to impact your community using expert communication strategies in a fast-paced environment A planner with capable organization and prioritization skills Able to work well independently and within a team setting
Job Type: Full-time
Pay: $865.00 - $1,050.00 per week
Benefits:
Professional development assistance
Work Location: In person
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Job Detail
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Job IdJD6430092
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:865.0 1050.0 USD
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Employment StatusPermanent
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Job LocationAnnapolis, MD, US, United States
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EducationNot mentioned