Job Description

Must Have Technical/Functional Skills
7+ years of experience in customer engagement or client management roles. Proven track record of managing large-scale engagements in telecom or technology domains. Strong communication, negotiation, and stakeholder management skills. Ability to handle multiple projects simultaneously and work under pressure. Familiarity with project management methodologies and tools.




Roles & Responsibilities
Serve as the primary point of contact for customer engagements. Manage end-to-end delivery of projects, ensuring timelines and quality standards are met. Build and maintain strong relationships with clients to drive satisfaction and retention. Collaborate with internal teams to align solutions with customer needs. Identify opportunities for process improvement and upselling additional services.




Generic Managerial Skills:
Project Management, Client Management



Salary Range: $100,000-$120,000 a year



Location


Plano, TX

Job Function


TECHNOLOGY

Role


Engagement Manager

Job Id


385407

Desired Skills


Customer Relationship Management

Salary Range


$100,000-$120,000 a year

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Job Detail

  • Job Id
    JD6352594
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    100000.0 120000.0 USD
  • Employment Status
    Permanent
  • Job Location
    Plano, TX, US, United States
  • Education
    Not mentioned