Data Center Operations Primary focus in Managing IT Allocation at the Campus/Metro level by collaborating with key stakeholders and ensuring that demands are properly allocated across the IT infrastructure. Familiarize with the Data Center design and manage the IT resources by performing virtual failure analysis and develop a master allocation plan to drive the operationalization of the customer capacity. Ensure compliance with data center business units and service-level policies. Engage with appropriate teams and resources to execute tasks or projects. Manage programs associated with the area of responsibility. Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget. Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns. Participate in Root Cause Analysis (RCA) process as appropriate. Raise risks to the IT capacity allocation and planning. Identify power stranding and contractual inconsistencies (leased spaces). Ensure that the critical environment information is properly entered and maintained (tooling). Lead programs and projects through leadership forums aligning scope, schedule, and cost that align to our OKRs. Manage the assigned projects or programs to meet service delivery objectives and escalate to appropriate stakeholders to remove obstacles. Manage relationships with vendors and suppliers to ensure that all expectations are clarified, understood, documented, and met. Collaborate and engage with Subject Matter Experts (SMEs) across CO+I and engineering groups to gain program / project insights. Provide mentorship across data centers for specific expertise. Contribute to a positive team environment by learning and adopting best practices. Contribute constructively during team meetings and in cross-discipline collaborations within the service team. Collaborate and negotiate effectively with others and seek guidance from management to identify delegates to deliver results. Support escalation of issues to appropriate owner. High School Diploma or equivalent AND 2+ years' experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale OR equivalent experience. These requirements include, but are not limited to the following specialized security screenings: Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 5+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 7+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience. 1+ years' experience in IT Critical Space and understanding of IT Allocation (e.g., Diverse Cluster density, quanta, patterns) 2+ years' experience in data center critical environment infrastructure (e.g., UPS, PDUs, Generators, AHU/CFM, ability to read and interpret electrical one-line diagrams and working with IT infrastructure modifications (e.g., Cable trays, Fiber Runners, HACs and IT equipment). IT capacity allocation and planning experience
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