Job Description

Overview:

The Employment Specialist helps unemployed individuals return to the workforce and supports underemployed individuals in pursuing stronger opportunities. The role blends client coaching, event coordination, volunteer leadership, partner relationship management, and detailed administrative work. The ideal candidate brings creativity, flexibility, positivity, and a professional presence representing MUST Ministries Workforce Development.

Key Responsibilities

Represent MUST Ministries in a positive and professional manner with clients, partners, and the community and work effectively with a diverse group of staff and clients while following the operating practices of MUST Ministries Uphold the mission statement: Serving our neighbors in need transforming lives and communities in response to Christ's call Handle all information with tact and discretion while honoring the confidential nature of MUST Ministries Review intake and assessment data to understand client needs Build individualized employment plans of action with realistic next steps Assist with resumes, applications, interview preparation, digital literacy, the Workforce Development Portal, and technology and AI supported tasks Maintain consistent follow-up to track progress and support job placement Manage workwear and transportation assistance inventory and review required supporting documents for client records Facilitate client workshops that support employment readiness and skill building Plan, organize, and host job fairs, resource fairs, hiring events, workshops, and trainings Attend partner and community events to represent MUST Workforce Development and strengthen visibility Coordinate event logistics including communication, setup, partner engagement, and attendance tracking Maintain accurate documentation in Salesforce, Client Track, Microsoft Office, and Google Suite Supervise, train, and guide volunteers supporting Workforce Development activities Provide expectations, communication, and coaching to ensure strong volunteer engagement Build and maintain relationships with employers, training providers, and community organizations Represent MUST Ministries at meetings, hiring events, and collaborative gatherings Identify new partnership opportunities and strengthen existing collaborations Work with other MUST departments to ensure clients receive wraparound support

Essential Requirements:

4-year college degree in business, communications, human services, or 1-3 years equivalent work experience Intermediate level of proficiency with Microsoft Office Suite, G Suite, and Salesforce Comfortable learning and using technology and AI supported tools Strong people skills with solid organizational and administrative ability Experience working with diverse population Strong written and verbal communication English/Spanish bilingual ability a plus

Physical and Work Requirements:

Work is performed in a Homeless Shelter environment, Local travel required May be required to lift up to 25 lbs.
Requirements listed indicate the minimum levels of skills, knowledge and abilities for the job, with preferred levels indicated. Job requirements may be subject to modification in order to reasonably accommodate individuals with disabilities. Requests for accommodations must be discussed with Human Resources.

Must Ministries is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, sexual orientation, qualified handicap or status as disabled or Vietnam era veteran or Iraq veteran or Afghanistan veteran. We are committed to providing a workplace free of any discrimination or harassment.

Pay: $18.00 - $18.50 per hour

Expected hours: 40 per week

Benefits:

403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location: In person