Job Description

Housing Solutions of New York is looking for an

Employee Relations Specialist

(Temp)

to join the team!

About the Company:

Housing Solutions of New York

(HSNY) is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable, and permanent housing. Our Mission?

End Homelessness.

About the Role:

Under the direction of the VP of HR, the Employee Relations Specialist (Temp), is responsible for general employee relations activities within the sites including coaching and counseling for managers and employees. The Employee Relations Specialist is responsible for all employee relations, including investigations and advising management regarding disciplinary actions providing direction and expertise to prevent and mitigate employee risk and ensure compliance with governmental and other regulations. Assists with the administration of all assigned day-to-day operational functions, contributing to the development of employee relations strategies and policies, and serves as a backup resource for on-boarding, off-boarding, unemployment, and coaching and counseling employees and management at our sites on relevant issues and policies.

Responsibilities:

Monitors Mailbox, HR Ticketing System and Direct line of Employee Relations.

Input all disciplinary actions and grievances in the HRIS database.

Document all cases and creates reports.

Prepare and submit responses to requests for information regarding unemployment claims. Follow-up with managers/supervisors to obtain required information in order to prepare response to claims. Provide additional employment information and documentation to third-party administrator as required. Maintain spreadsheet of all unemployment claims, track, update, and provide reports on a monthly basis.

Assists with investigations and interviews with employees concerning employment issues/complaints.

Participates in investigations and responds to complaints of alleged harassment, discrimination and Title VII, ADA, ADEA or Equal Pay Act complaints filed with various state and federal agencies as necessary.

Prepares investigative documentation, including interview notes and summary of findings.

Reviews and responds to performance management and corrective action documents.

Educates management on Employee Relation processes and procedures.

Contributes to the strategy development for Employee Relations and EEO issues/concerns.

Provides solutions and advises on employee relations strategies and risks including, but not limited to employee terminations, adverse impact, employee engagement, conflict resolution, and investigatory techniques.

Conducts training on ER related topics (professional conduct, handling performance issues, EEO highlights, policies and pitfalls, etc.)

Monitors & Investigates all incidents reported to employee relations.

Resolves employee conflicts/complaints.

Investigates complaints, prepares findings and resolutions for review by the Human Resources Director and the appropriate members of management.

Gathers data to ensure compliance with requests.

Researches relevant issues in order to provide suggestions and solutions.

Works with directors, supervisors and employees on employee relations issues.

Assist with implementing and updating HR program policies and procedures.

Assists the Directors and supervisors in developing a plan to addressing deficits through progressive discipline where necessary.

Ensure compliance with all state and federal regulations & laws.

Reviews specific infractions of Agency Policy or Code of Conduct and determines, with the consultation of the HR Director and appropriate upper management staff and takes appropriate action.

Gather and assemble all investigatory statements, employee files, evidence as needed relative to any allegation of employee misconduct or into areas of any alleged discriminatory, harassing or hostile behavior experience by an employee.

Maintain cordial and professional work relationships as well as build effective relationships and partnerships with all levels of management and staff.

Performs other related duties as required and assigned.

Qualifications:

BA preferred in Human Resources, Labor Relations, or related field required.

1-3 years of experience in general employee relations duties.

Required Skills:

Must be proactive, and a resourceful teammate, with a can-do attitude.

Succinct, clear, and professional communicator.

Display sound judgement and prioritizing skills.

Technical proficiency in Microsoft Office and willingness to learn additional software as needed such as Paycom.

Strong ethical standards, handle multiple tasks confidentially with integrity.

Professional manners in-person and on the telephone.

Excellent customer service and interpersonal skills including the ability to listen well.

Preferred Skills:

Bi-lingual, English / Spanish preferred

Excellent written, verbal, and interpersonal communication skills.

Capacity to properly handle sensitive, confidential matters.

Working knowledge of HRIS systems.

Enthusiastic approach to improving process efficiency.

Resourcefulness, and the self-motivation to learn the business.

Ability to work and communicate with all levels of internal and external parties.

A keen eye for details across the board.

Team oriented, demonstrated ability to work independently, with all levels of management, use sound judgment and make decisions and recommendations.

Able to prioritize and work well under pressure.

Accuracy, timeliness, and acute attention to detail and impeccable follow-up skills.

Willingness to collaborate and achieve results in cooperation with others.

A strong interest in HSNY's mission.

Demonstrated commitment to the HR function

Pay range and compensation package:

Pay: $40.00 - $45.00 per hour

What We Offer:

Health Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Generous PTO

Pet Insurance

Employee Assistance Program (EAP)

Employee Discount Program

Tuition Reimbursement

Student Loan Forgiveness

Employee Referral Program

Professional Development

Employer Paid Life Insurance

403b Plan

403b Employer Match

An opportunity to positively impact the lives of the thousands of clients we serve!

Thank you for your interest in working with us!

Website:

www.hsofny.org

EEO STATEMENT: HSNY provides equal opportunity for employment and advancement to all employees and applicants for employment. HSNY does not discriminate against any individual based on race, creed, ancestry, citizenship status, religion, color, age, national origin, political belief, sex, sexual orientation, gender, gender identity or self-image, gender appearance, behavior or expression, transgender status, marital status, familial status, military or veteran status, disability, genetic information, family medical history or request for or receipt of genetic services, domestic violence victim status, prior arrest or conviction history, or any other characteristic or status protected by law in employment decisions including recruitment, hiring, compensation, fringe benefits, staff development and training, promotion or transfer, lay-off or termination, or any other condition of employment. HSNY is committed to fostering diversity at all levels.

Job Type: Temporary

Pay: $40.00 - $45.00 per hour

Education:

Bachelor's (Preferred)
Experience:

Employee relations: 2 years (Required)
Language:

Spanish (Preferred)
Work Location: In person