Job Description

Client Service Assistant



The Client Service Assistant (CSA) role is an entry-level opportunity to gain exposure to the insurance industry. You will work alongside and support the activities of our Client Service Associates, Executives, and Producers through performing a range of service and marketing activities while maintaining a well-rounded, current knowledge of insurance products and coverages.

A DAY IN THE LIFE:

https://youtu.be/PZ-V0W8RH2k



WHAT YOU'LL DO (Essential Job Tasks)



As a Client Service Assistant, you will provide support and assist with the following:



Inquiries relating to general client service from clients and their employees regarding benefit coverages and questions



Basic understanding of Compliance topics (DOL, ERISA, COBRA, FMLA, etc.)



Cultivation of carrier and client relationships



Renewal & Marketing



Marketing efforts and plan implementation for new business and renewals



Preparation and presentation of analysis for renewal and marketing results



Preparation of enrollment materials and presentations



Set up and maintenance of benefit administration systems



Administrative



Maintenance of client information in Agency Management System



Eligibility services including employee additions and terminations for select employer groups



Monthly, quarterly and annual reporting



Auditing invoices and eligibility



Other tasks as assigned



WHAT YOU BRING TO THE TABLE (Knowledge, Skills and Abilities)



Attention to detail



Time management and workflow prioritization



Effective oral and written communication



Eagerness to learn



Proactive problem solving



WORKING AT SSP

Learn more about what we do:

https://sspins.com/



We are Selfless, Stewards of our Partnerships.



We have a fantastic culture... https://www.youtube.com/watch?v=gOSuPIvJ2oQ



And we're here to support you!



PERKS/BENEFITS



Unlimited PTO



Health Insurance (Medical/Dental/Vision)



Safe Harbor 401K (We contribute 3% regardless of whether you do!)



Dress For Your Day



Flexible Work Schedule



Clear Growth Path



In-House Continuing Education



Team Outings & Events



Community Outreach



We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.



Sterling Seacrest Pritchard participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. upon job acceptance.