Job Description

Essential Functions:

Greet and register patients. Collect revenue and reconcile cash and documents at end of shift. Perform various clerical functions: answer phones, take messages, compile statistics. Use PARRS to register and log out, request charts, input information and make appointments. Maintain a safe and aesthetic work area and patient environment.

Grade: 4

Basic Qualifications:

High School Diploma/GED Successful completion of Medical Terminology test. Typing 25wpm. Good communication in English, both verbal and written. Ability to provide a consistently high level of service to patients/staff. Ability to work in Labor Management Partnership environment

Preferred Qualifications:

Knowledge of CICS/REGP preferred. Reception and cash handling experience preferred. Bilingual skills preferred.


External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.



PrimaryLocation : California,Santa Clara,Santa Clara Hospital

HoursPerWeek : 1

Shift : Day

Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat *Scheduled days and hours are dependent on departmental needs and may include holidays and weekends.

WorkingHoursStart : 12:01 AM

WorkingHoursEnd : 11:59 PM

Job Schedule : Call-in/On-Call

Job Type : Standard

Employee Status : Regular

Employee Group/Union Affiliation : A01|SEIU|United Healthcare Workers West

Job Level : Entry Level

Job Category : Administrative & Support Services

Department : Santa Clara Homestead Hospital - Emergency - 0206

Travel : No

Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.