The Complimentary AM Attendant (Breakfast Attendant) is in charge of making sure hotel guests have a great breakfast experience. This means being good at doing many things at once, paying attention to small details, and staying proactive in keeping the dining area clean, well-stocked, and organized. You'll also help with getting food and drinks ready, serving guests, and answering their questions while following the hotel's standards for quality and hospitality.
KEY SKILLS/RESPONSIBILITIES
Guest Service & Hospitality:
Provide a warm and friendly atmosphere, greet guests, and respond to inquiries about hotel services, breakfast offerings, and local area attractions.
Food & Beverage Preparation:
Prepare and serve breakfast items, specialty beverages (including coffee and tea drinks), and maintain high food safety and sanitation standards.
Efficiency & Organization:
Ensure all service areas are clean, well-stocked, and set up according to brand standards; promptly clear tables and refresh buffet stations.
Problem Solving:
Proactively address guest needs and quickly evaluate solutions in case of special requests or issues.
Teamwork & Collaboration:
Support other team members as needed, including assisting in dishwashing, replenishing food items, and keeping the kitchen and service areas tidy. Strong interpersonal and communication skills with the ability to engage with guests and colleagues professionally.
Cash Handling & POS Transactions:
Perform basic cashiering duties such as closing checks, processing payments, and maintaining transaction records as needed.
Physical Stamina:
Ability to stand for extended periods, lift and carry items (20-50 lbs.), and perform tasks that require bending, reaching, and moving throughout the shift. Ability to handle stressful situations calmly and professionally.
EDUCATION & EXPERIENCE
High school diploma or equivalent preferred; prior experience in food & beverage or hospitality is a plus.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering
Daily Pay
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Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
PROPERTY INFORMATION:
Welcome to Embassy Suites by Hilton Columbus Dublin a Trip Advisor Certificate of Excellence Award Winner. Our newly renovated, all-suite hotel in Dublin, Ohio is located via Interstate 270 north of Columbus, OH. All suites feature microwaves and refrigerators for your convenience plus 55-inch HDTVs with over 45 channels. Guests can wake up each morning to a free made-to-order breakfast and unwind at our Evening Reception with drinks and snacks. Our Dublin hotel also features a newly renovated, modern fitness center and indoor swimming pool, as well as complimentary WiFi access to keep guests connected. Guest can plan a meeting or event in our 13,000 sq. ft. of meeting space for up to 1,100 guests. We offer a wide selection of menus for meetings and special events. Our professional catering staff accommodates the needs of board meetings, receptions and banquets for breakfast, breaks, lunch and dinner.
Application deadline for Colorado positions:
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