Job Description

GREAT BENEFITS

Medical, Dental and Vision Insurance

Holiday, Birthday, Sick and Vacation Pay

Small Company looking for dedicated individuals who can work with little supervision

Responsible for being the liaison between NGSC and our NGSC customers. You will work with sales team to start work orders while keeping connection with NGSC team through until completion of project and invoicing our customers.

Job Duties:

Continue learning and implementing company procedures. Provide excellent customer service. Conduct daily operations with organizational techniques and proficiency. Contributes to team effort by accomplishing related results as needed. Must be dedicated and focused on all tasks at hand without being distracted by outside demands. Contacts and responds to customers to schedule installations and service calls. Ensure the proper information is on the service orders for the technicians. Assist PM/Service Manager with assigning jobs to technicians with attention to time and location. Actively reviews completed work orders with technicians for accuracy prior to invoicing. Resolves issues in a timely manner. Input work orders including service orders and change orders. Review open billing reports. Ensure proper progress invoicing is completed. Review project time and ensure all invoicing is complete. Contact customers on a repetitive basis for overdue invoices. Schedule and oversee vehicle maintenance. Prepare and handle insurance for the installation jobs. Grow RMR business through existing service customers and as jobs are completed. All other duties as assigned.

Skills/Qualifications:

Able to recall information quickly. Scheduling experience preferred. Strong data entry skills. Strong communication and interpersonal skills. Ability to work well with others in a fast-paced environment. Ability to follow and assign written and verbal instructions. Treat customers with respect and integrity. Ability to multi-task. Microsoft Office skills. Organized, proficient, self-motivator, and able to analyze information.

Work Environment:

Environment is quiet to moderate. Must be able to sit for extended periods of time. Exposure to computer screen and phone is high. Exceptions can be made for ADA applicants when notified in advance. Must be able to type, reach, and bend often throughout your shift.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
License/Certification:

Driver's License (Required)
Work Location: On the road