Job Description

Role Summary

WestLink is seeking a

remote Efficiency Analyst

to identify, assess, and optimise operational inefficiencies across our business units through data-driven insights and digital collaboration.

This role focuses on analysing processes, implementing sustainable improvements, and enabling continuous performance enhancement in a distributed, digital-first environment. As a remote team member, you will collaborate virtually across departments, leveraging analytics tools, workflow automation platforms, and digital dashboards to deliver measurable productivity gains and operational excellence.

Key Responsibilities

Conduct

remote analysis

of workflows, systems, and operational data to identify inefficiencies or bottlenecks across teams and business units. Use cloud-based data-analysis and reporting tools (e.g., Power BI, Tableau, Excel Online, SQL) to support performance measurement and improvement modelling. Partner virtually with cross-functional stakeholders in operations, finance, IT, and HR to diagnose process issues and co-create solutions. Lead

remote workshops

and virtual brainstorming sessions to design new processes and establish clear improvement roadmaps. Apply

Lean, Six Sigma, and process-optimisation methodologies

to recommend, implement, and monitor efficiency initiatives. Develop and maintain digital dashboards and KPI trackers that communicate ongoing improvement outcomes to management. Support change management in a remote environment -- training teams, documenting improved procedures, and promoting adoption of new processes. Present analytical findings and performance updates through online meetings, visual dashboards, and executive summaries. Maintain strong communication through asynchronous collaboration tools (Slack, Teams, Notion, etc.) to ensure clarity and alignment across distributed teams.

Qualifications & Skills

Bachelor's degree in Business, Engineering, Economics, Finance, or a related field. 2-5 years of relevant experience in operations analysis, business improvement, or efficiency-related roles (remote or hybrid experience preferred). Proficiency with

data-analytics tools

(Excel, Power BI, Tableau, SQL) and familiarity with digital collaboration platforms (Teams, Asana, Miro, etc.). Strong understanding of

process-improvement frameworks

such as Lean, Six Sigma, and business process re-engineering. Excellent analytical, problem-solving, and critical-thinking abilities. Clear and persuasive communication skills, both written and verbal, with the ability to convey insights effectively to remote stakeholders. Self-motivated, organised, and proactive in a

remote-work environment

, with a strong sense of accountability and autonomy. Ability to manage multiple digital projects across time zones with minimal supervision.

Preferred / Nice-to-Have

Experience in management consulting, business transformation, or efficiency programmes. Exposure to automation tools (RPA, workflow automation, AI-driven analytics). Familiarity with digital process-documentation and knowledge-management tools (e.g., Confluence, Notion, SharePoint). Understanding of cost-optimisation strategies and continuous improvement methodologies. Experience coordinating remote teams or contributing to large-scale virtual transformation projects.

Key Performance Indicators

Quantifiable efficiency gains (e.g., cost reduction, process time reduction). Successful completion of remote improvement projects on schedule. Adoption and sustainability of implemented changes. Stakeholder satisfaction and quality of insights delivered. Contribution to WestLink's digital transformation and continuous improvement culture.

Reporting & Work Environment

Reports to:

Head of Business Improvement / Operations Excellence Lead

. Fully remote position - flexible schedule aligned with [team's primary time zone]. Regular virtual check-ins and team stand-ups to maintain transparency and collaboration. Occasional travel for team workshops or major project reviews (optional or limited).

Why Join WestLink (Remote)?

At WestLink, you'll have the freedom and flexibility to deliver high-impact efficiency projects from anywhere. You'll collaborate with global colleagues through leading digital tools, influence strategic decisions, and drive measurable performance improvements across the company -- all within a supportive, innovation-focused culture that values autonomy, balance, and results.

Job Types: Full-time, Contract

Pay: From $80,000.00 per year

Benefits:

Paid time off
Work Location: Remote