Job Description

The Alaka`ina Foundation Family of Companies is looking for a Education & Training Support Specialist to support our government customer, the Defense Health Agency (DHA). Preferred locations will be San Antonio, Falls Church or remote.

This Education & Training Support Specialist with a background in the Military Healthcare System will support a team developing procedural instructions, training programs, training aides, process workflows, strategic communication products, program management, metric development and monitoring in support of the Separation Health Assessment program.

DESCRIPTION OF RESPONSIBILITIES:

• Assist in the collection, organization, analysis, and visualization of healthcare-related data, including patient outcomes, clinical trends, and healthcare utilization to support operational decision-making and strategic planning, and aide in the development of beneficial training programs for military personnel and healthcare providers on a variety of healthcare-related topics, including Separation Health Assessment (SHA) related to clinical skills, patient care, and professional development.
• Create SHA training materials (e.g., learning objectives, virtual workbooks, workshops, presentations, videos) for examiners, reviewers, clinicians to successfully complete the exam and understand process changes. This also includes JKO training storyboard.
• Create procedural instruction or its equivalent and other guidance documents, guidance, supplemental guidance, and checklists to support personnel (e.g., providers) completing SHA exam and enable an understanding of process changes.
• Create guidance for Service members to enable a successful exam completion (materials for pre-exam, during exam, post-exam).
• Develop stakeholder engagement and communication plan.
• Develop dissemination and implementation plan.
• Develop a process flowchart.
• Support development and/or updating of metric methodologies.
• Monitor metric data and offer suggestions for program improvement.
• Creates and improves data solutions that enable smooth data delivery and oversees gathering, processing, maintaining, and analyzing data.

MINIMUM EDUCATION/CERTIFICATIONS:

• Bachelor\'s or Master\'s degree in Education, Instructional Design, Healthcare Administration, or a related field.

REQUIRED SKILLS AND EXPERIENCE:

• Minimum of 3 years of experience in training and development, preferably in a healthcare or military setting.
• Strong knowledge of adult learning principles, instructional design, and training evaluation methods.
• Experience in designing and delivering training programs in a variety of formats, including online and classroom-based.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse audiences and stakeholders.
• Strong project management and organizational skills, with the ability to manage multiple projects and priorities simultaneously.
• Strong attention to detail and the ability to maintain accurate records and documentation.
• Ability to maintain confidentiality and comply with applicable regulations and standards.
• Ability to critically examine and evaluate, problem-solve.
• Ability to deliver products on time, on schedule, within budget. Flexibility and ability to adapt to rapidly changing and often time-constrained environment.
• Able to read, write, speak, and understand English.
• Demonstrated ability to communicate analytical discoveries and appropriate recommendations/mitigation strategies effectively and clearly to all levels of customers including Senior DHA leadership.
• Demonstrated ability to organize/participate/lead working groups to develop analytic products and byproducts or to develop/understand processes leading to effective optimization of analytic efforts.
• Demonstrated ability to provide accurate and timely analytical products containing well-reasoned and cogent discussion points providing leadership with substantiated options or courses of action.
• Demonstrated ability to undertake and complete multiple tasks with multiple deadlines simultaneously.
• Demonstrated advanced proficiency in Microsoft Office products PLUS additional software/hardware skills and capabilities.
• Proven ability to synthesize disparate data from multiple sources and coalesce into an accurate and useful analytic product, incorporating Service and MHS strategic goals for use by leadership in both tactical and strategic decision making.

DESIRED SKILLS AND EXPERIENCE:

• Familiarity with the Military Health System data environments and Electronic Health Records.
• Experience with the VA Health Assessment and Integrated Disability Evaluation System (IDES) program.
• Strong conceptual abilities
• Excellent multitasking abilities
• Exceptional analytical abilities

CITIZENSHIP/SECURITY CLEARANCE REQUIREMENTS:

• Ability to obtain an Active Secret Clearance or Tier III background check.
• US Citizenship Required.

The Alaka`ina Foundation Family of Companies (FOCs) is a fast-growing government service provider. Employees enjoy competitive salaries; a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer. We are proud to state that we do not discriminate in employment decisions on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. If you are a person with a disability and you need an accommodation during the application process, please click to request accommodation. We E-Verify all employees.

The Alaka`ina Foundation Family of Companies (FOCs) is comprised of industry-recognized government service firms designated as Native Hawaiian Organization (NHO)-owned and 8(a) certified businesses. The Family of Companies (FOCs) includes Ke`aki Technologies, Laulima Government Solutions, K\xc5\xabpono Government Services, and K\xc4\x81pili Services, Po`okela Solutions, K\xc4\xabkaha Solutions, LLC, and Pololei Solutions, LLC. Alaka`ina Foundation activities principally benefit the youth of Hawaii through charitable efforts which includes providing innovative educational programs that combine leadership, science & technology, and environmental stewardship.

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Alaka`ina Foundation