Job Description

Salary

$55,308.00 - $82,184.00 Annually

Location

Department of Social Services- Hillsborough Commons, NC

Job Type

Full Time

Job Number

417-2025-293

Department

Social Services

Opening Date

12/03/2025

Closing Date

12/17/2025 11:59 PM Eastern

General Description

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The Orange County Department of Social Services has an opening for a Human Services Coordinator II with Employment Services.

The work involves the responsibility for leading the work of and providing training to Human Services Specialists, Human Services Technicians, and/or Social Worker II positions. An employee in this class leads a team in application processing, determination, and re-determination of eligibility for one or more public assistance and/or employment services programs, troubleshooting issues and training staff on the use of related software applications and case management protocols. This classification is distinguished from the Human Services Coordinator I classification by the level of responsibility for more complex program services, management duties and coordinating assigned human services program(s) and providing services to a specialized caseload.

Work is performed under the general direction of the Human Services Supervisor with leeway to exercise independent judgment within the framework of applicable rules, regulations, policies, and procedures in the performance of duties, both in terms of planning and accomplishing work, and in making decisions regarding customer needs and requests and conducting project assignments. Supervision over others may be required of this position. Position does related work as required.

The hiring range is based on the Orange County Social Services Step Plan. The Step Plan is based on years of Human Services Coordinator II experience. Full credit is given for years of experience performing the same job functions. Partial credit is given for years of experience performing related job functions. The top half of the scale is reserved for career employees with senior level experience in the same role.

This is a safety sensitive position and participation in the Drug and Alcohol Program is required.

Fingerprinting and SBI

Background Check is required.

Full Performance of Knowledge, Skills, Abilities

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Click here for full job specification including essential functions, knowledge, skills, abilities, and physical requirements.

https://www.governmentjobs.com/careers/orangecountync/classspecs/915004

MINIMUM QUALIFICATIONS

Graduation from an accredited college or university with a bachelor's degree in human services field such as social work, counseling, or psychology or closely related field

AND

one (1) year of work experience in social work or counseling and/or work experience in the techniques of casework, group work, or community organization. Must have one (1) year of work experience in leading teams and/or coordinating the work of others;

OR

Bachelor's degree and three years of experience in counseling or a related human service field providing experience in the techniques of casework, group work, or community organization.



An equivalent combination of training and experience as defined above. A higher degree does not substitute for work experience.

SPECIAL REQUIREMENT

Possession of or ability to readily obtain a valid driver's license issued by the State of North Carolina for the type of vehicle or equipment operated.

All offers of employment are conditioned upon successful clearance of a background check and pre-employment drug testing. Employment cannot commence until the employee has been cleared.

Requires flexibility and adaptability to be re-assigned to assist with other DSS-related functions as determined by the Social Services Director or their designee.


In accordance with Section 28 of the Orange County Code of Ordinances, and/or relevant State and Federal statutes, candidates for employment may be required to undergo fingerprinting and a criminal history background check based on the job responsibilities of the position. A fingerprinting check is conducted by the State Bureau of Investigation (SBI) and a criminal history background check is conducted by an authorized Federal or State regulatory agency to determine eligibility for appointment. Employment is contingent upon successful clearance through these checks, which are mandated for certain roles depending on the nature of the job and applicable laws. Further, all offers of employment are contingent upon the satisfactory verification of your eligibility for employment, successful completion of the required pre-employment testing and/or screening, including drug testing when required and the submission and approval of all new hire documentation completion of your new hire paperwork.

In the event of an emergency, as determined by the County Manager, the DSS Director, or designee, participation in preparedness and response operations, as well as critical agency needs, should be expected. Employees may be required to fill a temporary assignment in a role different from standard duties, work hours, and/or work location.

Orange County is an Equal Opportunity and Affirmative Action Employer

Supplemental Information

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Orange County provides a competitive benefits package for permanent full-time and permanent part-time employees that includes:

Participation in the North Carolina State Retirement System; + Orange County contributes 14.35% of your base salary per pay period and 16.10% for LEO.
Health Insurance (Medical) + Orange County pays 100% of premiums for employee only coverage health insurance.
+ Orange County pays a portion of premiums for dependent(s) coverage health insurance.
Dental Insurance + Orange County pays 100% of premiums for employee only coverage for dental insurance.
+ Orange County pays a portion of premiums for dependent(s) coverage for dental insurance.
Vision Insurance + Orange County offers vision insurance for employee and dependent coverage with premiums rates between $5-$15 bi-weekly.
Life Insurance + Orange County pays for an employee life insurance policy based on employees' salary up to $50,000.
+ Optional Life Insurance for employee and dependent life insurance policy.
Short Term Disability + Orange County pays for an employee short term disability policy that provides income protection up to 11 weeks with a weekly benefit of 70% of your weekly salary.
Optional Long Term Disability Coverage Policy Optional Insurance Policies: Pet Discount Program, Identity Theft Insurance, Legal Insurance 401(k) and 457 Deferred Compensation Plans + Orange County contributes $100 per pay period ($2600.00 annually) for supplemental retirement and you will have the option to select between which investment firm you would like to have these funds contributed to.
12 Paid Holidays Anniversary Leave ( 8 hours of leave on your anniversary each year) Annual Leave (based on service years and a 40-hour work schedule, pro-rated for permanent part time employees) + 0-2 Years of Service = 125.84 hours/year
+ 2-5 Years of Service = 145.08 hours/year
+ 5-10 Years of Service = 173.68 hours/year
+ 10-15 Years of Service = 202.80 hours/year
+ 15-20 Years of Service = 231.40 hours/year
+ 20+ Years of Service = 260.52 hours/year
Sick Leave (based on service years and a 40-hour work schedule) + 96.2 hours/year
Tuition reimbursement assistance Various other leave programs including civil, funeral, parental, etc.

Employer

Orange County Government

Address

131 W. Margaret Lane, 3rd Floor



Hillsborough, North Carolina, 27278

Phone

919-245-2550

Website

http://www.orangecountync.gov