Job Description

General Statement of Duties

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Provides administrative, clerical, and customer support to the Department of Public Works.

Qualifications

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EDUCATION & EXPERIENCE:


A High School diploma plus two (2) years of clerical experience, in a computerized environment.


QUALIFICATIONS:


Demonstrated knowledge of office practices and procedures.


Proven technology skills including proficiency with the Microsoft Office Suite and industry-specific software.


Demonstrated ability to communicate effectively, both in writing and orally.


Proven ability to deal tactfully and courteously with officials, professionals and the public.


Proven ability to establish and maintain positive working relationships with colleagues and supervisors.


Demonstrated ability to complete basic computations, maintain financial records and prepare financial reports.


Demonstrated ability to apply the appropriate laws, ordinances, regulations and departmental and policies to routine decisions.


Demonstrated ability to multi-task in a fast-paced environment.


Demonstrated ability to work independently with minimal supervision.

EXAMINATION:

Pass/Fail Computer Skills Examination (Basic Word and Basic Excel)

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Department: Public Works

Bargaining Status: GMEA

Salary Range: D

FLSA: Non Exempt
Reports to: Division Head or designee

Duties and Responsibilities:

Produces and records Permits using the designated permitting software.

Provides assistance in scheduling inspections and retrieving results of inspections for contractors, homeowners, and other customers.

Responds in a professional and timely manner to inquiries or complaints, assisting with the completion of forms resolving problems or providing referral to the appropriate party.

Works collaboratively with all divisions of Public Works and other departments to ensure that all electronic mailboxes, telephone calls and walk-in customers receive prompt attention.

Prepares, processes and maintains files for correspondence and other documents such as certificates and permits in accordance with departmental policies.

Maintains document tracking databases; creates spreadsheets and statistical reports.

Collects and handles fees related to department transactions in accordance with the Town's treasury guidelines.

Serves as Notary Public as required.

Supports Town policies and philosophies.

Performs related work as required.

Supplemental Information

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All positions may be subject to an interview process. The Town reserves the right to limit the number of qualified candidates who will be invited to participate in the examination, or any part thereof.

All outside candidates will be required to undertake and successfully pass a pre-employment medical examination, which includes a substance abuse test that includes testing for THC (the psychoactive ingredient in marijuana), given at the Town's expense prior to employment if conditionally offered a part time, full time or safety sensitive position.

The Town of Greenwich has implemented a policy of background investigations for all full and part time positions prior to hiring as part of the reference checking procedures for outside candidates. The investigation will only be conducted as the last step prior to an offer. Refusal to sign the release form will terminate the candidate's further consideration.