Job Description

DOOR, DOCK & WAREHOUSE PRODUCTS FIELD TECHNICAN

Well established, family-owned and operated, Material Handling dealership, looking for a Warehouse Product Field Technician to join our team. This fast-paced full-time position is based out of our Auburn, Washington branch and covers the I5 corridor. This position is primarily working on-site at client's locations. We're seeking someone who is not only skilled and resourceful, but also passionate about turning challenges into opportunities--someone who thrives on solving customer issues and delivering top-notch solutions every time.

POSITION SUMMARY

We're looking for driven individuals who are eager to grow, work hard, and thrive as part of an outstanding team.

As a

Warehouse Product Field Technician

at Mid Columbia Forklift, you'll be at the forefront of serving both new and long-standing customers--ensuring their equipment is running at its very best. In this critical role, you'll:

Travel to client sites to install and maintain cutting-edge warehouse equipment Respond quickly and effectively to service requests Troubleshoot and resolve technical issues with confidence Provide hands-on training and support to customers on our warehouse products and installations

KNOWLEDGE/SKILLS/EXPERIENCE/EXPECTATIONS

Required:

Maintains a great attitude towards continuously improving & enjoys being part of a team. Maintains strong relationships with our internal and external customers. Physically fit and able to work with heavy material- dock and door components. Have some construction knowledge of steel and wood framed buildings. Excellent time management skills. Mechanical and electrical (low voltage) skills. Ability to problem-solve. Clear communicator with the ability to explain and train customers on equipment and processes. Military experience a plus High school diploma or GED Three to Five year plus of experience is highly desired. Ability to pass a Washington state background check and Motor Vehicle Record check required.

Responsibilities:

Responding to customer callouts and field dispatches. Meeting with the customer to determine the nature of the service or repair. Conducting routine equipment servicing out in the field. Inspecting and troubleshooting equipment failures. Repairing equipment and replacing faulty parts. Provide preventive equipment maintenance. Provide technical training on new equipment installations. Maintaining equipment in company vehicle. Maintain/control of parts inventory in company vehicle. Completing job reports. Maintain a positive and professional working relationship with peers, management, and support personnel with a constant commitment to teamwork and exemplary customer service. "Develop & Build up" the Warehouse Installation and Technical professional skill set, and experience required to be highly successful overtime.
All employees are expected to uphold and embody the Mid Columbia Forklift culture of providing "World Class" customer service while consistently maintaining a high level of integrity, ethics, and accountability. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

COMPENSATION & BENEFITS

Job Type: Full-time, 8-hour shift M-F.

Pay: $25.00 -$35.00 per hour

Work Location: Auburn, WA and surrounding area.

We offer a competitive salary with very comprehensive benefits:

Career advancement following proven results.

Safe Harbor 401(k) by Employer

Health, Dental, Vision, & Prescription Insurance Flexible spending account (FSA) Tool & Boot Allowance 8 Paid National Holidays Generous Progressive Vacation
Mid Columbia Forklift maintains a drug-free workplace, and as such, requires candidates to successfully pass a pre-employment drug test (safety sensitive).

About Mid Columbia Your Partner in Productivity

Since 1978 we've helped businesses in Washington state get the equipment and training, they need to boost productivity, improve workplace safety, and eliminate inefficiencies. Mid Columbia is a full-service material handling dealership that covers outstanding customers in both Eastern and Western Washington with a focus on but not limited to:

Forklift Sales, Service and Rentals both short and long-term rentals

OSHA-Approved Training - improve safety and reduce risk with forklift and aerial lift training tailored to your operation.

Warehouse Solutions - including pallet racking, dock equipment and shelving.

Used Equipment - buy with confidence, all our used equipment includes a warranty.

Maintenance, Parts & Service - 24/7 mobile repair and quality parts.

State of the Art Vans & Equipment

Please check us out online at http://midcolumbiaforklift.com/

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

Mid Columbia Forklift is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

EEO/M/W/Vet/Disability

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Company truck Dental insurance Flexible spending account Health insurance Life insurance On-the-job training Paid time off Professional development assistance Vision insurance
People with a criminal record are encouraged to apply

Work Location: In person