Job Description

Donor Experience Administrator

The Donor Experience Administrator is responsible for developing a diverse and sustainable funding base to meet our financial goals now while preparing for future growth.

This role is an excellent opportunity for candidates who are skilled and have a strong track record in setting and achieving goals in a fast-paced environment. If you love pursuing strategy and goals, writing, details, deadlines, and tracking progress along the way, this may be the role for you! For an eager and committed learner, the technical fundraising skills can be learned on the job.

The Donor Experience Administrator will work hand in hand with the CEO, who is deeply engaged in fundraising as well. The Donor Experience Administrator is responsible for some of the front facing elements of fundraising, including stewarding donors, leading fundraising campaigns, and seeking sponsorships as well as some of the back facing elements of fundraising including completing smaller grants, submitting grant reports, and strategizing. The Donor Experience Administrator will manage and grow a portfolio of donors, which they will manage directly.

What You'll Do

Set and achieve annual fundraising goal overall and goals by funding streams (foundations, corporations, individuals, in-kind) Steward our donors' experiences with a goal to retain/renew 60% of donors annually Work with team members to track progress, produce reports, and communicate trends Fundraising Plan Weighted pipeline Donor acknowledgements Tracking systems (analytics) Directly manage a portfolio of gifts, grants, and sponsorships Lead Fundraising Campaigns

Must-Have Skills and Talents

You think and operate in systems that allow you to see the big picture and every detail of the funding campaign as well as how they fit together. While you're grounded in the current reality, you don't accept it as a limitation for the future. You're committed to identifying what you need to learn and growing quickly. In this dynamic and growing organization, our fundraising strategy will evolve quickly to capture new opportunities. : You center the mission and goals of the organization in all of the decisions that you make. You proactively identify and solve areas where program and fundraising are in tension with one another, and find solutions that work for all stakeholders. You do what you need to do to achieve your goals, including being open with your manager about where you need help, anticipating problems, brainstorming solutions, driving work forward, and course correcting where needed. : Proactively develop solutions to challenges and roadblocks, including by constantly looking at big picture progress across programs and flagging potential upcoming challenges. You value relationships, both with the team and board at SOUNDS and also in the community. You demonstrate respect for colleagues and partners through proactive communication. You commit to no surprises.

To Apply

Please submit a 1-page letter describing your interest in this position, a 1-page professional writing sample that speaks to the skills required, and your resume by December 20, 2025.

The full-time, exempt salary for this position is $55,000-$65,000. SOUNDS Academy offers health benefits, progressive paid time off starting at 5 days in year 1, paid sick leave, and 11 week-day holidays throughout the year. This is a hybrid (work remote and in-person) position, based in Phoenix, Arizona. The Donor Experience Administrator will also need to plan to attend in-person meetings with staff and potential donors throughout the city of Phoenix.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Paid time off
Ability to Relocate:

Phoenix, AZ 85013: Relocate before starting work (Required)
Work Location: Hybrid remote in Phoenix, AZ 85013