Job Description

Sacred Heart Southern Missions

Position Title: Donor Services Clerk

Status: Full time, Non-Exempt employee

Basic Requirements:

Must be willing to work and live by our Mission Statement High school diploma or its equivalent and training/experience in customer service, general office, and secretarial practices Work experience in Donor relations is a plus Bi-lingual in English and Spanish, a plus Work Location: Walls Administrative Office (Mississippi)
Brief Job Summary:

In a religious, compassionate environment, the Donor Services Clerk will work directly with donors via phone calls, correspondence, and LiveChat messages from English-speaking donors. Donor Services staff meet each donor's needs to ensure that all resulting steps are taken to update the donor's history and keep track of all donor contact. Represents Sacred Heart Southern Missions and our Donors in serving the needs of our communities.

Work Environment:

Sacred Heart Southern Missions is a religious non-profit organization. This position will work in our Walls Administrative office, Monday through Friday, 8:00 to 4:30. Occasional evening and/or weekend activities may be scheduled; work hours adjusted accordingly.

Job Type: Full-time

Pay: $16.07 - $22.50 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Paid time off Retirement plan Vision insurance
Application Question(s):

Do you have strong writing skills?
Education:

High school or equivalent (Required)
Experience:

Conflict management: 1 year (Preferred) Customer relationship management: 1 year (Required) Customer Service: 1 year (Required) Microsoft Word: 2 years (Preferred) Microsoft Outlook: 2 years (Preferred) Live chat: 1 year (Preferred)
Shift availability:

Day Shift (Required)
Work Location: In person