Join the Pack at Mountain Dogs - Where Passion Meets Purpose
Job Summary:
At Mountain Dogs, we don't just care for dogs--we shape a place where animals, their owners, and our team feel truly at home. We're seeking a dedicated, dog-loving team member to help us create safe, joyful, and well-run spaces for the dogs in our care and the clients we serve. This is more than a job--it's a chance to make a real impact in the lives of animals, while learning valuable skills in a supportive, community-driven workplace.
This role blends hands-on animal care with customer service and retail, offering variety and responsibility. From running playgroups in our co-mingled yards to helping a new pet owner find the perfect product, you'll have a direct hand in delivering the Mountain Dogs experience.
What You'll Do:
Animal Care & Kennel Responsibilities
Manage, Supervise, and interact with dogs in our co-mingled play yards, maintaining safety and positive pack behavior
Perform daily cleaning, sanitizing, and maintenance of kennel areas to exceed PACFA standards
Feed dogs according to individualized instructions, and administer routine medications with care and precision
Customer Service & Retail
Welcome and assist clients, both in-person and by phone, with warmth and professionalism
Schedule services and manage appointments using Paw Partner software
Guide customers in selecting retail items, including food, treats, toys, and supplements
Operate our Square point-of-sale system with accuracy and integrity
Maintain a clean, stocked, and inviting retail space
What Makes This Job Rewarding:
Purpose-driven work
: Be part of a business that puts animal welfare, customer trust, and community first.
Team atmosphere:
Work alongside passionate, committed animal lovers in a supportive environment.
Real growth:
Gain hands-on experience with animal behavior, customer engagement, and retail operations--perfect for those interested in careers in animal care, vet tech, or entrepreneurship.
Upside potential:
Earn performance-based raises, gain cross-training opportunities, and help shape new services as the company grows.
What You Should Know:
Working in a kennel means getting your hands dirty--cleaning, managing high-energy dogs, and moving quickly through physical tasks.
The dogs don't always read the schedule--noise, messes, and unexpected situations are part of the job.
We rely on team members who are
DEPENDABLE
, resilient, responsible, and calm under pressure.
Qualifications:
Prior experience with dogs, retail, or customer service is a plus--but we're willing to train the right person
Excellent communication skills and a friendly, helpful attitude
Physically capable of standing, bending, lifting up to 40 lbs, and being on your feet for extended periods
Comfortable handling dogs of all sizes and energy levels
Must be at least 18 years old
Must have OPEN weekend availability and the ability to assist with night let outs