Job Description

Overview:

Responsibilities:

You will manage all aspects of a service and installation organization. It includes responsibility for driving operational excellence and continuous improvement through special projects. You will have P&L responsibility (ensuring that Branch Financial Model targets are achieved), sales of service, install product offerings, adherence to administrative policies and the leadership and development of staff. You will report to the Director of Operations.

Principal Responsibilities:

Oversee internal and external customer satisfaction, including identifying customer needs, investigating concerns, providing solutions, and providing executive level communication. Cultivate new business opportunities in current or adjacent markets to achieve growth and sustainability. Manage multiple branch operations to meet sales and operating income goals. Use balanced scorecard metrics to target improvements. Maintain an understanding of the Branch Financial Model and use the Model to manage the Service and Installation Department to an Operating Income target. Develop Territory Annual Operating Plan (AOP) and maintain forecast to and manage service and installation businesses to ensure AOP targets are achieved. Develop and lead team to facilitate an environment where employees are empowered and willing to initiate process improvements within Branch Operations. Direct development for the district, to include support and execution of performance management, succession preparation, and coaching employees. Develop and manage the safety culture and behaviors across all levels of branch organization and external contractors; including active participation in safety committees, site visits, inspections, communications, and investigations. Collaborate with internal partners in Human Resources, Finance, Corporate Sales Teams, and Safety to ensure quality and compliance to policies, procedures, and regulations. Additional responsibilities as assigned.

Qualifications:

Qualifications:


Bachelor's degree required or 5+ years of applicable experience



ADDITIONAL INFORMATION:

Background in management/supervisory function, in addition to oversight of P&L responsibilities of multiple operations. Working knowledge of basic refrigeration or knowledge of commercial refrigeration and HVAC is helpful. Successfully manage multiple, competing tasks. Strong verbal and written skills, required. Flexibility to work outside of normal working hours. Valid driver's license and safe driving record. Travel within region

Benefits:

Health, Dental, and Vision Insurance 401k with Company Matching Contribution Discretionary 401k Company Contribution Tuition Reimbursement Program Life/Disability Insurance Maternity and Paternity Leave Panasonic Employee Discounts 15 Days Paid Vacation and 12 Company Holidays Employee Assistance Program And more

The salary range of $117,740 - $218,660 annual is just one component of Hussmann's total package. Actual compensation varies depending on the individual's knowledge, skills, experience and location. This role may be eligible for discretionary bonuses and incentives. The minimum hourly wage for this role will be the greater of the posted range, or minimum wage for the location where the employee will be working, subject to local minimum wage requirements.


About Hussmann



For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment -- delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing -- a trusted partner, relentlessly driving customer success.



For more information about Hussmann, please visit www.hussmann.com.



Hussmann is a subsidiary of Panasonic USA.


Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.