Job Description

AMR Logistics Operations is a fast-moving and dynamic environment where flexibility and adaptability are key attributes required for success. The Americas Distribution Center Operations Regional Supplier Manager will be customer-focused, process-minded, and passionate for excellence. The Regional Supplier Manager will be the on-site liaison between Apple and the 3PL at the distribution center. The candidate must be able to achieve predetermined targets and demonstrate personal initiative with a focus on driving superior customer service and process efficiency. Additionally, the candidate must have a laser focus on supporting the critical tactical and strategic initiatives, including Customer Delight, Process Excellence (Precision), Cost Leadership, and Continuous Improvement. This role requires strong business acumen, people skills, service provider leadership, and innovative process improvement skills to drive customer satisfaction in delivery management and order fulfillment. Also, leadership skills are highly desired to inspire exceptional performance and facilitate an energetic environment leading to results that deliver a consistent, excellent experience for team members and customers. Note that due to the tactical nature of the role, ability to respond to text/email after hours and weekends is required on a frequent basis. New product introductions require extended support on a seasonal basis.

Description

Oversight of supplier performance in support of Apple Americas Distribution



Manage and maintain a strong working relationship with external partners in support of Apple Americas distribution as the Apple stakeholder on-site at the DC



Drive site execution of Apple established KPIs



Will identify logistics areas for process improvement and cost savings to ensure expectations are met



Achieve inventory control objectives through strategic implementation



Tactical support of critical delivery events such as New Product Introduction, Quarter-end, and Black Friday while working with seasonality in volumes and workload



Ability to own strategic initiatives in addition to day-to-day tactical operations



Provide analytical support for projects, key performance indicators, and capital planning



Track and approve site expenses, including special service requests



Give direction to the site to support green initiatives to reduce Apple's carbon footprint



Collaborate with associates to improve efficiency, productivity, and processes

Preferred Qualifications

Experience with SAP preferred, and understanding of basic inventory controls



Implementation experience with warehouse automation (Autonomous vehicles/robotics/etc.) and/or strong working knowledge of latest market trends



MS/MBA preferred

Minimum Qualifications

Industrial Engineering, Supply Chain, Business, BS/BA degree required



At least 7+ years of experience in distribution/logistics/manufacturing



Robust understanding of supply chain dynamics and literate in warehouse management systems



Experience in a fast-moving industry (high tech, customer electronics)



Ability to maintain poise and a positive attitude in a challenging, fast-paced, rapidly changing environment



Strong Excel/Tableau & analytical skills



Strong project management & leadership skills with an understanding of lean principles in operations management



Strong work ethic with a high degree of flexibility



Excellent written and verbal communication skills



Ability to work cross-functionally in a dynamic environment; team player



Comfort with ambiguity



Ability to prioritize and multi-task effectively



Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .