Position Purpose: The Fleet Manager is responsible for the overall management of and maximizing utilization of Independent Owner-Operator fleet, capacity and all related equipment to ensure flawless execution of services for our customers. This includes customer service, timely, cost effective scheduling and coordination of the pickup and delivery of loads as well as ensuring our owner operator fleet runs safely. Roles & Responsibilities: Primary duties include but not limited to the following: \xc2\xb7 Upon receipt of a customer order, the FM will utilize strong reasoning and good judgment to make the most cost effective decision when assigning the load to an owner operator or outside carrier. FM must assess capacity and equipment requirements to determine the best method of transportation. When outside carrier is used, FM must ensure carrier has proper insurance to meet both the company\xe2\x80\x99s and customer\xe2\x80\x99s requirements. \xc2\xb7 Negotiate rates with agent, driver or customer taking into consideration market, capacity and location when considering and agreeing to price for service. \xc2\xb7 Must ensure the safety of our staff, owner operators and the customer\xe2\x80\x99s products. FM evaluates the customer requirements and driver board for an available owner operator and equipment which meets the specific requirements. Taking into consideration all necessary factors including but not limited to the drivers\xe2\x80\x99 qualifications, the driver\xe2\x80\x99s available hours of service, the type of load being hauled, the destination of the load, and deadlines imposed by the customer. \xc2\xb7 Must exercise the same judgment when making all decisions necessary to assign equipment to each load, taking into consideration all necessary factors including but not limited to the type of load being hauled, DOT safety requirements, the availability of equipment, and deadlines imposed by the customer. \xc2\xb7 Extensive troubleshooting. Makes recommendations to resolve complex operational problems through a proactive approach with service providers and operations. Resolve customer service issues that arise. This requires working through the drivers, terminals, 3rd party carriers and regularly communicating with the customer throughout resolution. These issues could involve but not limited to dispute over the cost of the load, Company terminal load distribution or possibly the rerouting due to DOT requirement, truck breakdown, weather or a safety service incident. \xc2\xb7 Relationship management with our customers, terminals and owner operators. \xc2\xb7 Identifies area to improve service levels. Qualifications/Experience: \xc2\xb7 BS degree or equivalent experience \xc2\xb7 Must have 2-5 years experience in the oil industry or dispatching experience of 2 years \xc2\xb7 Knowledge types of trucks and ancillary equipment used for transportation \xc2\xb7 Must possess excellent oral communication, interpersonal, multi-tasking skills in a time-sensitive work environment \xc2\xb7 Must have familiarity and proficiency in the use of personal computers \xc2\xb7 Must have quick and accurate keyboarding skills Specific Requirements/Competencies: This person must demonstrate superior decision-making skills in an extremely time-sensitive work environment on behalf of the Company. This person must also demonstrate confidence in making operational judgment calls on matters affecting critical customer service issues. This person must also possess strong organizational skills for prioritizing workload. No extraordinary physical requirements; work is primarily performed in an indoor, non-hazardous environment. Job Type: Full-time Pay: $15.00 - $16.00 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday

Experience:

• Dispatching: 1 year (Required)

Work Location: In person

• Health insurance