Receives requests for emergency and non-emergency services from the general public and other public safety agency personnel. Provides pre-arrival instructions to callers in an emergency or non-emergency situation. Takes, transfers, or relays incoming messages for instructions from allied health and the general public to assure continuously uninterrupted service by the company. Dispatches the most appropriate vehicles, directs ambulances, law enforcement and rescue units and other appropriate units, in accordance with company policy. Notifies management of any deviations, actions, or conduct of communications of field personnel which reflect unfavorably upon the image of or services rendered by the company, including but not limited to, deviation from standard operating procedure, written company policy, or verbal instruction of communications personnel or supervisory personnel. Obtains and records accurately and completely all data required by supervisory and management personnel. Conducts his/herself in a highly ethical and professional manner at all times. Completes all other duties as assigned.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Vision insurance
Education:
High school or equivalent (Required)
Work Location: In person
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