Job Description

Summary Objective

The purpose of this position is to perform specialized public contact work in receiving and transmitting messages for the County's emergency services and other duties associated with the E911 Communication Center.

This class works under close to general supervision according to set procedures but determines how or when to complete tasks.

Pay: $32,681 - $36,023

Essential Functions

The essential functions listed below are those that represent most of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

Receives, interprets, classifies, prioritizes and responds to calls of a routine and emergency by E-911 system, telephone or radio for Fire Department, E.M.S., Law Enforcement and other entities as required, expeditiously and accurately.

Determines by inquiry the exact location of place or point of emergency and dispatches the proper personnel; transmits such messages necessary in conducting operations.

Tracks status and availability of emergency service units.

Keeps necessary records regarding calls and complaints, communications, and/or E-911 operations.

Compiles data from records kept into various daily, monthly, or other periodic reports.

Maintains communications records and files.

Assists the public with transactions and information relating to police and fire activity and county services.

Dispatches medical emergencies and provides pre-arrival instructions.

Provides information to units in areas such as warrants, vehicles, driver's licenses and criminal history.

Operates a multiple computer system utilizing various programs simultaneously.

Performs related work as assigned.

Minimum Education and Experience Requirements:

High School graduation or GED equivalent.

Physical Demands:

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Perform sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations

Special Certifications and Licenses:

Public Safety Telecommunicator Certification

APCO Emergency Medical Dispatch

CPR Certification

NCIC Certification

Americans with Disabilities Act Compliance

Clarendon County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodation for qualified people with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Standard Clauses

May be required to work nights, weekends and holidays to meet the business needs of the County.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Essential Safety Functions

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed, and employees are properly trained.

Job Type: Full-time

Pay: $32,681.00 - $36,023.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
Work Location: In person